Beautiful beachfront villa, perfect for large groups, heated pools and a chef

We recently stayed at this home in Akumal and truly enjoyed certain aspects of the property. The private pool and direct beach access were outstanding and easily the highlight of our stay — the setting is beautiful and extremely convenient for a relaxing vacation.However, the condition of the house did not reflect the listing photos. The home felt worn, and the kitchen in particular was much less nice than the pictures suggested, which was disappointing given our expectations.While the concierge and house manager were very helpful and responsive, the on-site staff experience was unfortunately below expectations. The two cooks were disengaged and inattentive to guest needs, spending noticeable time on their phones and smoking in the lower level of the house.There is a sixth bedroom on that lower level (which we did not need to use), but anyone planning to should be aware that the area strongly smelled of cigarette smoke.Overall, the location and outdoor amenities are excellent, but the home’s condition and staffing would need improvement to fully match what is advertised.

Spacious home with beach access and pool. Great layout for large group.

Couldn't ask for much more. It was perfect!

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our time at Casa Azanik. The house was beautiful and served our group of 6 women well. There were a few small maintenance issues- broken sliding door screens, musty-smelling 1st-floor bedroom (we decided to share rooms rather than have someone stay down there) but overall the house is lovely and comfortable. The staff was phenomenal! Maria and Carlos (our delightful chefs) made us fabulous meals and were kind, friendly, and fun. They made the trip! The house manager Rhett made us feel very welcome, gave us great local intel, and was always available to answer questions or help us problem-solve. We felt very safe in the neighborhood (right down the street from the National Guard base) and Ernesto the night watchman always ensured things were ok. The groundskeeper kept things tidy and the pool was cleaned every day. The only downer was the so-called concierge service. We worked with David to plan trips well in advance so we wouldn't have to mess with it while on vacation. The first day our tour company just didn't show up. We had to make our own arrangements to get to Tulum. They did refund our money, but it was a pain and frustrating! Other issues with other tours required a significant amount of time to rectify, NOT what we wanted to spend our time on, especially since we thought we had settled everything well in advance. Overall, we loved this vacation, the house, the staff, and the location, and would come back again. We just won't use the concierge service through Akamal Direct and would book things on our own when we got there.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house is big enough for 14 people, we only had 7. We had plenty of space for 7 adults not to bump into each other. The house staff cooked several meals for us and all the meals were delicious.The house ran out of gas so one breakfast was cooked on a hot plate and was slow to deliver. The water pump broke and we were without water for a day. The staff worked diligently to get it fixed but it was still inconvenient. The spa was dirty and was hard to get it to work, we never used it because of this. Not what I would expect for the price we paid. Overall, it was a good house, overpriced for 7 people, better if you can fill it up to make the price per person reasonable.Things break and we understand that, running out of gas should not have happened for that kind of money.

I highly recommend Casa Azanik. We had a party of 7 family members, but we could have accommodated so many more. The booking process was extremely efficient, and the concierge helped us book shuttles and activities. The manager and the daily caretakers helped us navigate Akumal wonderfully. Although we did eat at some local restaurants, our favorite meals were the ones prepared for us at the villa. The pool area right on the beach made snorkeling, kayaking, and relaxing in the pool and the ocean seamless. The house more than lived up to the pictures and had everything we needed. I highly recommend it. We look forward to returning!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: If you’re looking for a beautiful beach side home to accommodate a large gathering, look no further. This home is clean, comfortable, and well equipped. Maria and Carlos went above and beyond to make ensure we enjoyed a fabulous week on the Mayan Riviera. Thank you all.

House was very clean and well stocked. Maria and Carlos did a wonderful job cooking breakfast and a few dinners for us. The neighborhood was very nice with a few restaurants in walking distance. Would definitely stay there again in the future.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location for 10 adults and 2 children. Easy walking to restaurants, bars and small groceries. By far the nicest place we’ve stayed in 30 years of family vacations.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home is beautifully decorated and sits on beautifully half moon bay so the view is amazing! We had a group of. 10 for a birthday celebration and it was perfect. Guests loved that each room had their own en suite. The entertaining areas were great to have a sit down dinner or hang out outside around pool! We enjoyed pool and rooftop hot tub every day and night! The kitchen is equipped with all your needs to cool in or have chef come on and prepare your meals! The daily staff was so friendly and accommodating to our morning hours. Lastly the managment company was so helpful with all our excursions or anything I needed. We just loved our stay and can’t wait to go back!