3BR at the Balboa Pier Promenade with AC, Walk to Everything

Excellent location. Very attentive rental company.

Beautiful property, thoroughly enjoyed our stay. Thank you.

Great stay, wonderful communication with host, very accommodating. Only wish they could have provided the door codes further in advance - not for earlier access - just as a travel manager, I need to relay this information to other people and I've never had to wait until the exact minute of the start of the reservation to receive the door code.

Perfect location since we were with additional family 3 doors down. We love these properties. It was perfect for us; very clean. Negative: did not like having body wash, shampoo and conditioner all in one.

We had a great time. Thank you!

The property was tired, dinged, shabby and old. What furniture there was was beat, tired and worn. The few towels that were provided were old and thin, something that would be use for cleaning cars. The general decor was minimal to none, cold and dated. Worst than a college dorm. The residents above were loud and made it hard to sleep. For the price per night I feel extremely disappointed and would never recommend this property to anyone.

My family and I were extremely excited to stay in this rental for our trip to the beach/Disneyland and had spent hours researching the best available rental in the area that we wanted to be in. We loved the online pictures, location and size of this rental as it would allow our whole family to have a great experience. Our experience went downhill upon check-in. The reason being is this property is located on the promenade/boardwalk right by the balboa pier. Sounds amazing right??? Wrong lol. There was several hundred feed of green fencing directly in front of the property (less than 40 feet away) spanning in both directions. The reason being is the city of Newport is building a lifeguard training station there. And I would be totally fine with that…if there was ANY mention of the construction and green fencing anywhere in the property description, pictures of the property or the numerous emails that were communicated from the property management company to us. I went back and checked about 10 times to see if anything was mentioned at all…spoiler alert…there wasn’t. So we called the property management office. That was an LOL. They will tell you (as they told us) that it was our responsibility to find and know that the city of Newport has this construction going on in the area. Maybe I could get on that train…but the construction won’t be complete until fall 2023(the signs on the project/green fencing itself is where this is found). This isn’t a temporary project that would last a week or two as was told on the phone call to us. I’ve checked a lot of other Vrbo listings where if there is construction happening for an extended period of time, it is included in the actual listing, whether as a side note or in the pictures and sometimes even in the listing description. Kind of makes sense, right? Why be misleading to potential renters/tenants? We were told over the phone that the price is reflective of these changes…uhhhhh no it’s not. The price is comparable (or even higher in most cases) to every single other property in the same area lol that is not under construction….so nope can’t play that game/excuse either. Instead of trying to actually be understanding of the situation and the comically misleading nature of the property listing, the property management company will inevitably respond back to this absolving themselves of any and all responsibility. I will then follow up directly with VRBO itself and make sure that this is taken down

We had a great time in Newport and will definitely be back. Thank you!

This place was clean and adequate for our stay. Location is great. Biggest complaint is you can hear a pin drop upstairs, and they woke up early! Also, not great ventilation so, no ac made it difficult to sleep at night.

The property management company was professional and got information to me before check-in as needed. The property we booked was located at Balboa Pier in Newport. Online pictures displayed this property as presentable and clean. However, upon entry to the unit things were not what we expected. The first thing was that there was a smell, which we concluded to be cigarette smoke. The couch was stained, paint was peeling from the walls, a mirror was cracked and tapped, the walls and baseboards were filthy. My daughter walked across the floor and her feet were covered with dirt. My son became sick from being inside, vomiting and dizzy. It was such a disheartening situation, as it was our family’s only summer vacation and we splurged and spent a bit more than we normally would have. We were there for a short amount of time, less than three hours, and packed our things and left. It was not some place we felt like we could stay overnight much less several days. I contacted the property management company the next day and was surprisingly informed my concerns were unfounded. My advise would be to look closely at this property before listing it for your family’s future bookings. This was not the accommodation that was advertised or what we were led to believe we were getting when we booked; description and pictures did not match real life.