Private Villa w/Pool Heat option Near Akumal/Tulum

Everything perfect highly recommented

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We were originally given the wrong code for the lock box so we couldn’t get in the house. We tried calling the property manager, but there was no answer. After about 20 minutes of making phone calls, we were finally able to get ahold of someone. He had the property manager return our phone call so that we could get the correct code. Overall, the house was fairly clean. Our only issue related to cleanliness was in the bunk bed room. The comforters on both top bunks were covered in dust. We took the comforters off the beds, but one of our kids ended up having allergy issues. We hoped to take the golf cart out one evening, but we couldn’t find the keys. The sign in the garage says the keys are in the laundry room, but the laundry room is kept locked. When we asked the property manager about the keys, we were informed via email that the golf cart is no longer available to guests. This contradicts what was stated in the home description as well as what is on the sign in the garage. There are 5 bikes, but we could only use 4 because one bike had flat tires. On the plus side, we were able to see monkeys during our walk around the area. The electricity went out one day during our stay for approx. 8 hours. I realize this may be out of the property owner’s control, but a few battery operated fans and more candles would have been nice. We only had 4 candles, the house was hot, and a lot of our food ended up ruining. The laundry room is not available to guests, but a housekeeper comes daily. We paid her to do our laundry the day before we left and my husband’s shorts along with my nephew’s shirt was stolen. We’ve stayed in a few houses in Cancun over the past several years. This was certainly the worst experience we’ve had with a vacation home. The pool was the only amenity that we truly enjoyed.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family (group of 9, adults and teens) LOVED our stay at Casa La Via. From the booking through the end of our stay, communication was flawless; we were given all the information and recommendations we needed and more! The house was beautiful, private, well-kept, spacious, and better in person than in pictures. We loved the daily caretaking, meals cooked in the home for us, the private pool, the air conditioning, and noticed many extras provided by our hosts. We couldn't have asked for a better situation.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an amazing stay at Casa La Via! We were 2 families (4 adults and 6 young kids) and the house worked perfect for us. The kids played in the pool non-stop and we enjoyed relaxing poolside. Rhett, the property manager, was very accomodating and easy to work with. There is a groundskeeper and housekeeper that did an excellent job maintaining the property daily. The house is very well set-up and well-stocked with everything we needed. There was an issue with the pool heater while we were there, but Rhett worked hard to try to get it fixed during our stay and even refunded us the fee for the heated pool. Akumal is a very fun area that is close to great beaches/snorkeling and amazing cenotes. The drive to Tulum is not far and we enjoyed taking a morning to explore the Ruins and beaches at Tulum. Would definitely recommend this house to anyone.

We were 6 adults and 2 children who had wonderful space to be together and have time apart in this home. The beaches in the area were disappointing because of the seaweed problem but we found cenotes and beaches in Tulum. We also loved having our own pool in a private bit of the jungle.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Casa La Via is a great vacation spot. The pictures don't do it justice. There were 8 of us and we had plenty of room. The housekeeping service was a great touch. The villa was clean, well maintained and had all the amenities you would need. My only negative comment would be that there was a very strong sewage smell in one of the bedrooms that we had addressed.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I would highly recommend staying here . There are so many pros. The location is beautiful, the house was beautiful and extremely comfortable. It accommodated our family of 8. Anytime we asked for recommendations, we were given them. We enjoyed a private chef, daily house keeping. The pool was warm, the house is heavily supplied with everything you need. Towels , blankets, dishes, pots and pans. No stone was left unturned . Wear lots of mosquito spray, the house is nested in the jungle. You also see really tiny lizards throughout the home. Nothing that is too troublesome. Nevertheless I would definitely stay again.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house! The pool is nice, the kitchen is great, the house is clean and well equipped, and the staff is wonderful as well. We had Wilma make dinner for us one evening and she’s great. We enjoyed our time at the house. It’s a bit remote so renting a car would be advised. We didn’t rent a car and spent a fortune in taxis (they’re very expensive!). We had 8 ppl and it was $80+ RT to go to a restaurant 2 miles away. It was over $200RT to go to Tulum for dinner which was a great place to spend the day/evening. Overall a wonderful trip and a nice house but if we were to return, we’d definitely rent a car.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time at the house. It is an easy drive from the airport and close to Tulum for exploring. The house was clean and had all the amenities we could ask for. The management company was also very responsive. Wilma the housekeeper is one of a kind. She is absolutely amazing and cooked dinner for us a few nights. Every meal was excellent. We went to the resort for a day and it was fun. We took a catamaran/snorkeling trip that the management company set up and it was amazing. We explored Tulum for a day and saw the beautiful ruins. It was overall a fabulous trip. We were 5 adults and 4 kids.

A group of 9 of us went down in March and had a fantastic trip starting off with great commutation from the host. We weren't the easiest group with having to be Covid tested for an event we were attending after check-out. Not only did they assist with setting us up with references for testing but also transportation for all 9 of us to the event. As for the House, it was perfect, from the pool (temp too) to wifi, amenities, and golf cart to the beach is so clutch! The real selling point is Wilma and her son. They must be protected at all costs. Get her Mole! The best part of the house was the location, with us having to be somewhat isolated we could pick and choose when we wanted to be around others or just with our group. We had a blast popping in and out of Akumal and Tulum! Thank you for a perfect vacation - see you in 2023