Riverfront cabin on the Betsie with private dock, kayaks & bikes - 2 dogs OK

Needs TLC. Screens missing and bent, bathroom spigot broken. Mice eating food. Shower curtains molding. Walk from cabin to river not as close as it seems in pics. No access to kayaks or shed supplied.

I waited a week before leaving this review to make sure that I wasn’t being overly critical so here goes…I booked this stay a little late so there weren’t too many other options. We had 10 adults stay. Me, my husband, my 4 sons and their girlfriends. This place is clearly unloved. The 2 that used the pull out couch, pulled out 2 empty chip bags and had to sleep in the crumpled unwashed sheets. No a/c and the windows needed to be propped open for air circulation. The window sills have dead flies in them and the back deck is filthy. I used the bathroom faucet upstairs and the handle fell off in the sink. There were towels but not for all 10 of us. There are curtain rods resting on rod brackets so when you try to open the windows, the curtains fall down. I get it, this isn’t a 5 star hotel but not worth what we paid. Full capacity should only be 4 adults and 4 small kids.

Cabin was fine, exactly what you’d expect in a cabin. At the time we stayed, the property description was “Riverfront cabin on the Betsie with private dock, kayaks, and bikes.”We never had access to the kayaks, bikes, or anything else listed in amenities and stored in the shed. I spent the first few mornings talking with Vacasa customer support trying to get access to the shed, but no one knew the correct lock box combination. Eventually we gave up. Customer service was friendly but terrible. The experience was immensely frustrating, and I feel like we were bamboozled. I will never stay in a Vacasa property again if it can be avoided.

The entire yard was covered in leaves like they had not been raked or blown since last fall. The yard did not look like the picture at all. The shed was full of trash bags with trash in them. The driveway was littered with cigarette butts. There was loose trash in the yard and around the picnic table. The floor inside was soaking wet when we got there, there was legitimate puddles of water on the floor. So after driving five hours to get there, I was on my hands and knees scrubbing the floor for 45 minutes before I could bring my dog or my kids in because then it would have turned to mud. And it wasn't clean soapy water, it was gross dirty water. There was an acrylic nail stuck to the floor. There was a used moldy towel on the bathroom shelf upstairs. There were dead mice and mouse poop in the stairway. Mold and dust in the closets. Spider webs everywhere. One of my kids got a rusty fishing hook stuck in his foot from the carpet in the bunk room. The house stunk like mold and mildew, like it was just opened for the first time for the year that day. All of the things people complained about on the past reviews had not been resolved. There was still windows without screens, the upstairs window that does have a screen has to be propped open with a piece of wood because the springs are bad. The screen door of the sliding glass door on the porch was busted and couldn't be used to let in air. The sliding glass door does not lock. All of the bike tires were flat. The stake for the volleyball net was in the middle of the walkway to the porch. There was a random braided steel wire sticking out of the ground and was a definite hazard for tripping over, looked like an electrical wire. We had no blankets, the beds had sheets and pillows but there was no blankets. We had 40 degree nights while we were there, we needed blankets. There is a half inch gap underneath the front door, letting in bugs and mice. One of the floor fans was broken and not useable. The doors were unlocked when we got there. The coat hook in the bunk room was broken and laying on the floor. I tried calling the 1-800 number in the email and when I pressed 2 because we had checked in already, the line disconnected... yes I had enough cell service, that option 2 did not work. Our issues were not resolved in a timely manner, we had to go down to the local store to buy blankets at 9:30pm at night because their customer service still had not answered us about their local team bringing us blankets.

The outside of the cabin is a bit rough but the inside is updated and fairly clean. It was a bit dusty and the white curtains had some stains. We were told in our check in instructions that there was a hot spot. Once we got there we were told there was no hot spot. So there was no internet at all, which wasn’t end of the world. But it was an inconvenience at times. The upstairs queen bed was as hard as a rock. Very uncomfortable and my back still hurts. The shed door is rotted away on the bottom. We came out the second morning and there was garbage all over in front of the door. When we went into the shed it was full of garbage from past stays. An animal had gotten into the garbage. We didn’t want to venture in any further into the shed to access the bikes or kayaks. Overall the property is ok.

Nice secluded quiet setting. Great location, close to towns but far enough away that you really don't notice. Would definitely stay again.

Extremely quiet and peaceful. We loved sitting out by the river in the mornings. There are plenty of activities for the kids to do (kayaking, swimming, exploring, biking, volleyball, badminton). Just some precautions…there are not enough silverware and dishes for a full group of people. Luckily we brought paper products and plastic ware. There are only enough towels for one per person which is not enough for a week stay with no way to wash and dry them properly. There were only 7 bikes, not 8 as advertised. There was a lot of garbage left behind by the cleaning crew (both garbage cans in the shed were overflowing). It’s a great home base for exploring the area.

Simple, no frills cabin in quiet wooded area. 15-30 minutes from most hiking/water activities but 1 hour from Leland to catch the ferry to South Manitou Island. Property did have bikes and kayaks available but we didn't have a chance to use them-- if interested in them make sure you get the combination to the storage shed as it wasn't provided up front. We had a few small issues with the property but the management company was pretty quick to respond.

Very peaceful and quiet. Beautiful surrounding areas to explore.

Nice place off the beaten path but close to everything