Relaxing lake house w/ firepit, boat mooring, free cable, and full kitchen

Reported problem with ants but all Vacasa would say was that they had to talk to the property owner. Never heard back and we were there for 3 weeks!!!

Issues during our stay- first we had little to no hot water. It was hot for approximately five minutes then ice cold after that. We had five people staying In the cabin and no one had a hot shower the entire stay. I reached out to vacasa and did not hear anything back until the next afternoon. Apparently someone came in ran the water said it was hot and left. When I reached back out to say nothing had changed we still did not have hot water the response from the property manager through the maintenance man was the house is old and the water will run cold after so long. No attempt was made to fix the issue. Issue 2- when sleeping at night you could hear animals in the attic. Most likely squirrels running around. Every night we were awoken by animals. Again when brought to the attention of vacasa no assistance was given. Issue 3- the WiFi did not work either the wrong password was given or they just don’t have it and the listing was not accurate.

Issues during our stay- first we had little to no hot water. It was hot for approximately five minutes then ice cold after that. We had five people staying In the cabin and no one had a hot shower the entire stay. I reached out to vacasa and did not hear anything back until the next afternoon. Apparently someone came in ran the water said it was hot and left. When I reached back out to say nothing had changed we still did not have hot water the response from the property manager through the maintenance man was the house is old and the water will run cold after so long. No attempt was made to fix the issue. Issue 2- when sleeping at night you could hear animals in the attic. Most likely squirrels running around. Every night we were awoken by animals. Again when brought to the attention of vacasa no assistance was given. Issue 3- the WiFi did not work either the wrong password was given or they just don’t have it and the listing was not accurate.

Great place on the lake for family and fishing. Very relaxing and quiet!

We loved it!

great location for family base camp.

The cabin was just what we were looking for, the rustic interior and the peace and quiet and being right on the lake was awesome! Everyone was totally pleased with the cabin and it does live up to its name Serenity. We enjoyed having our coffee outside every morning over looking the lake. The entire property was amazing. Had everything we needed, and plenty of storage. We hope to come back again!!!

Lovely cottage on Big Platte Lake allowed us to connect with our children and extended family also vacationing in the area. Caught fish, visited Frankfort and Traverse City wineries, hiked the dunes/beach on Pyramid Point and floated down the Platte River. Cottage was clean and nice soft towels. We made some wonderful memories in Serenity.

Beautiful home with great amenities. The beach front is amazing. The fire pit is fantastic. Close to the water I’ve stayed at 20 or more VRBO’s. But I’ve never stayed at one that had cameras placed around the property and one that was directly set to look inside the home and one inside the garage. It gave all of us a very uneasy, feeling to know that we were being watched 24/7. There’s also a carpenter ant issue, to which I called the management office on Monday and they sent ant traps on Thursday. This did not resolve the problem.

We loved this house. The location was perfect, right on the water. We brought our paddleboards and had some amazing early-evening paddles across the lake followed by a home-cooked dinner using the quality Weber grill. There were four of us, but we would have been perfectly comfortable with two more. The fire pit with firewood were an unexpected bonus (I don't know if they always provide firewood or if it was just left by the previous guest) and the kitchen had everything we needed and then some. The only things missing were ice trays, so we bought some at the nearby dollar store and left them there; enjoy! :)