Suite w/ Free Breakfast, Pets Are Welcome, Short Drive To Johnny Cash Museum!

Very friendly staff, clean facility, enjoyed having a kitchen to warm up leftovers for dinner… the pool looked nice, didn’t have a chance to try it out due to chilly, rainy weather. Breakfast is very good - hot foods are tasty. Nice variety with great hot coffee. Will stay there again!

I booked Sonesta ES Suites in Brentwood, TN through Vrbo for one guest and one pet from September 13–14, 2025. The room itself met expectations; however, my experience with the staff was concerning. While I was out, I was contacted regarding my dog barking. Staff stated that I had violated the pet policy by leaving my dog unattended. According to the written policy I signed, pets may be left unattended if secured, restrained, and appropriately crated or caged, which I followed.Although I was willing to leave voluntarily to avoid further conflict, staff escalated the situation by threatening police involvement. They informed me I could depart but could not be formally checked out until their audit was completed around 2 AM. When I requested written confirmation or a receipt of my check-out time, staff refused to provide it.Guests should expect clear communication, professional handling of concerns, and basic documentation at checkout. I hope management reviews how such situations are addressed to prevent other guests from having a similar experience.

It was great! We enjoyed our stay. The room was very clean and staff was friendly when we checked in and out. Breakfast was good!

Extra linens for sofa bed pull out were bagged in a closet and unwashed/stained with a note (maybe from a previous guest?) Not to use. Woke up to a roach crawing above my head on the ceiling. I didnt think to take pics of the dirty bedding, but did the roach/bug. When I told the girl at the desk she apologized, but I was grossed out and just checked out.

Cleanliness, location and staff were great!

Stayed here while in town for a 2 day class. Very clean and comfortable room. The breakfast was great! Will be back when in the area!

Very clean and roomy. The tub had a continuous drip. Maybe add creamer for the coffee in the roomOther than that i would recommend staying there.

Nice room clean and comfy

This was our last stop on trip from koxville to boulder and back. This unit was the best by far. Everything was wonderful. Thanl you.

Overall was a good place. A few items to consider for improvement:Carpet torn edges, towel hanger alignment in bathroom, small hole in bathroom sink, leak stain in ceiling above bathroom sink area.

All the staff were kind helpful

Located in a nice neighborhood. Bed was very comfortable and room was clean. The refrigerator didn’t work but the freezer did. The room needed minor repairs like the tub drained slow and there was a large water spot on the ceiling but no leaks. The breakfast was good with lots of choices. We would stay again as the price was very affordable.

This is not a VRBO. This is an extended stay hotel from the mid 80s that hasn’t been renovated cleaned or kept up with. It is within 1 mile of several very nice reputable hotels and suites for a fraction of the cost. This is a gimmick where an extended stay hotel is renting out its rooms on VRBO because most people wouldn’t want to stay here if they looked it up as a hotel I would never advise anyone to ever stay here

Property was in a good location for access to Nashville and Franklin.

This was exactly what we expected. Property was clean and staff was very friendly. Breakfast was very good. Lots of varieties, both hot and cold. Definitely would stay here again.

Everything was great. Staff were nice and respectful. The room was clean and exactly what was listed. Breakfast was also great! Definitely plan on staying here when I come up again.

There was a slight issue with getting checked in. Also, the television was not working. All else was great. The room was extremely clean and comfortable.

We enjoyed our brief stay in Brentwood and would definitely go back. It was clean and organized well. I liked the bathroom arrangement. The shower and toilet divided by a door from the sink and counters. It was close to our meeting. There was a wait at check-in due to a computer glitch and it was stairs to second floor, but these were minor inconveniences. We had no communication with the property manager, so I shouldn’t have to rate that!