Villa 91 South Shores Resort, Normanville - lagoon view & beach/pools access!

Close access to the beach. Far enough away from the hubbub of the town but still walkable.

Quite impressed with location and amenities. Not sure whether it is the owners, managers or cleaners responsibility but a list of what needs attention had been given.

We thoroughly enjoyed our time, apartment was clean - fantastic location with great amenities, beautiful beach to stroll to and lots of birds / wild life in the park

Some good and bad things. Upon arrival there was a long wait and a few phone calls and a text message for the manager to arrive for check in. As the primary organiser for the trip and stay, I approached and introduced myself to the manager and explained that I am deaf and I require people to speak a bit slower for me to lipread, the manager then immediately completely avoided me and turned away and communicated with my father and 6yo daughter instead and gave the pass key code to my father and the property key to my daughter and not to me as the primary organiser, all while persisting to avoid me and to avoid eye contact, as if I do not exist or not worth talking to. Upon arrival and entry to the accommodation, the accommodation looks nice and at a nice position at the lake. It is mostly shaded throughout the day as it is west facing across the lake. Plenty of space for a family of 4 adults one child. The accommodation was tidy but not clean, one can tell that they do not use professional cleaners and instead rely on the guests to clean and tidy up after themselves upon departure ready for the next guests.The air-con blows cold which is good, but the upstairs and downstairs control buttons do not work thus the aircon blows both floors indiscriminately. I had to text the manager that the gas bottle for the BBQ was empty, the manager did not make the reasonable adjustment to reply to me by text because I am deaf and seems to expect me as a deaf person to answer his calls.

Clean, tidy surroundings, safe and secure. All we needed in the townhouse and around the rest of the grounds. Very quiet. Wonderful. Will be back.

Easy access to the beach and great for kids with the pool..

We had a relaxing stay at Southshores. The sound of the water fountains enhanced the experience. The apartment was clean & the sofas soft & comfy. It has all the necessities we needed. We loved the option to go to the beach or spend time in the pool. The whole property was well maintained.