New Bern, North Carolina
This unit is uniquely laid out.. It offers 2 bedrooms.. each with a queen bed complete with linens. One has a glider rocker the other has loveseat. There is a 1/2 bath in the unit and just through an interior door is a 3/4 bath as well.. towels, etc provided. A fully equipped full kitchen and dining for 4. We are nestled away in the country 10 min from downtown New Bern, the Neuse River, Trent River and only 1 hour from 3 different beaches. We offer short and long term rentals. NO PETS ALLOWED IN THIS UNIT. $250 per pet charge should you ignore this rule. This unit is in a house which is connected to another unit. One 1 of the bedrooms is backed up to the laundry room. Neither side can access the other without both sides unlocking the door.
Everything was great and I felt very comfortable staying there. I did have an issue with two dryers being out of order and the one that was operational stopped working while I was using it, therefore, I had to go to a laundromat to dry the clothes. The property manager did refund the money as the washers and dryers are coin-operated. Also, I had to figure out on my own why the smart TV would disconnect from the internet and correct the issue several times. These are minor issues but not something I would like to waste time on when on vacation. The property manager is kind and did attempt to help but there was not much she can do to fix the situation.
We like to stay at VRBO rental properties since we are travelling with a family and it is nice to stay in a house rather than a hotel room. This unit, however, is not a separate property instead it shares doors and walls with another unit. One of the bedrooms has a door the leads to the laundry room for the campers which meant it was very noisy being woken up at 10 pm and 7 am. There was insulation that was taped to a door I believe in hope it would help prevent some noise from the adjoining unit. We discovered unsafe electrical issues as well. We were travelling with a service animal and were demanded to pay a pet fee which is against the law and also VRBO's policy. The unit say's is sleeps 4 however it only contains enough plates, dishes, cups etc for 3 people. We were exploring the area so we were not able to visit the office to fix this. When I mentioned it during a phone call she did not offer to bring any supplies by. Any communication from the property manager was very rude. We recieved phone calls and text messages demanding we pay a pet fee. I had already previously communicated with the owner that we had a service dog and there was no mention of a fee until check in. We left the property 2 days earlier and have had no communication with them since even though we asked for a refund. Do yourself a favour and stay at a hotel as it would be cheaper. This unit has some potential. I would suggest they update the description and disclose the correct information. However, as a parent I did not feel comfortable that the property could be assessed by outside doors. I have never in the 10 years I have had my service dog been treated so poorly.
Conveniently located for us. Nice and clean. Everything we needed for our trip! Propert owners were very helpful even mailing something we left behind!