SHINJUKU Premier Suites Tokyo

House is located in a nice neighborhood. Very walkable with restaurants and grocery nearby. Located within 7 min walk to train station. Off main roads so quiet but very close to many locations. Owner of property is AMAZING. VERY helpful and communication was top notch. Shin-san (owner) GOES above and beyond any host. House is as described. Very clean, space is good for Japan. Well kept, modern and very comfortable.

This house is in a good walkable neighborhood with decent access to shops and a train station. However, I was not advised that the host would take a substantial damage deposit at check in, a chunk of which is kept as an admin fee. The listing states “Our prices include all fees. No hidden fees,” which is misleading. Expect a long wait for the deposit refund. A pocket Wi-Fi device was provided for guests, but it was no benefit to us as we had already rented our own.The check-in process was lengthy & more like a reprimand, with the host reiterating the same instructions despite our acknowledgement. Host expressed excessive concern that we might damage the property or steal the toilet, referencing scenarios of playfighting & putting holes in walls. Odd given that we are 2 mature professional adults.The house lacked basic amenities I’ve had in other Tokyo rentals. Only 1 thin towel per person for an 8 day stay, no laundry detergent, no kitchen basics (salt, pepper, tissues, dish towels), and only a single trash bin despite the need to separate garbage in Japan. The pans were not clean, which discouraged us from cooking. The beds were fine, but the blankets were thin and not comfortable. I’ve lived & worked in Japan and have rented other homes in Tokyo; this one felt under-equipped for guests. Location is good but the hidden fees upon arrival and the lack of essentials made our stay less comfortable than expected.

A very comfortable and affordable stay. Nothing was to far away and communication with the host was great.

The property is a very nice home was very comfortable for our family of 4. The host shin was great. Did extras for us that you dont get with most host. The neighborhood was nice and very quiet and peacful. If we go back we would definitely stay here again.

We enjoyed our stay at the property, it’s in a quiet neighborhood and conveniently located in central Tokyo. The best part is the host Shin, he’s resourceful and very willing to help and provide information about surrounding areas and travel tips.

Great stay overall, host was more than accomadating. He provided wifi puck and umbrellas when it was raining.

If you are going to Japan and are looking for an amazing place to stay close to everything and with a very nice host, this is your place. We are a family of 7 and stayed very comfortable with easy cafés to the metro with a just five minute walk. Also very close to places to eat and 7/11. You won’t go wrong staying here.

The location of the house were great - it was easy to travel around Tokyo from there. The host was very friendly and service minded. He offers pick up services and could recommend places to visit as well as nice places to eat. He was very keen on us having the best out of the visit!One minus was our 6th bed. It wasn’t really a bed - it was home made version that was uneven and uncomfortable to sleep on. The cleaning was overall good but a bit dusty at some places and left belonging from previous guests guest under the bed.

Thank you Shin. We had a great stay in your beautiful house in Tokyo. We enjoyed the large space, and your great advice.

Our stay in Tokyo was wonderful. The house is a beautiful Japanese home in a quiet neighborhood. My wife, four teenage children and I all slept comfortably. We were able to purchase groceries at a nearby grocery store and try cooking traditional food. Train station was about an eight minute walk for us. As great as the home is the best part is Shin-san, our host. He made us feel comfortable and went above and beyond what I would expect from a host. Shin answered our questions and helped us navigate our busy trip, which can be challenging for foreigners in Japan (none of us speak Japanese). Five stars for sure, and I would give six to Shin if I could.

Clean, and comfortable. Owner is very nice and attentive, he picked me up and was always trying to improve my stay. I would recommend to anyone traveling for the first time. 8 min walk to train and so easy to get around via train. Thanks for everything.