Luxe three-story home with a pool, gas fireplace, game room, & washer/dryer

We stayed with 3 families and all of us were very happy with the house. The multiple living rooms, spacious and open kitchen, large table, Sonos, etc were fantastic for a large group. Each bedroom having a bathroom was extremely beneficial. The outdoor shower and hose were extremely convenient, and the pool area was a beautiful place to spend the evening. We walked to the beach, the shared pool, and the golf course. I really can't say enough good things about the place and how well cared for it was.

This home looks great online but in person it's another story entirely. The home builder clearly cut some corners because it has numerous issues with mold, floorboards, safety features, etc. that are bad enough. However, the big issue is with the air conditioning, which basically doesn't effectively distribute air to the bedrooms at the end of the floors. One bedroom in particular has no airflow at all, so even with the fan on and door open we couldn't have anyone stay in that room. This air conditioning issue has apparently been this way for a long time and until it is fixed renters really shouldn't consider staying at this property. There are lots of other much nicer homes in Palmilla and Cinnamon Shores, and I would highly recommend people find a much better rental for the money.

We've stayed in Palmilla at various high-end homes for years, and this was the worst experience we've ever had due to the deception of the homeowners and property manager (Vacasa). The builder of this home did an awful job, resulting in numerous issues with mold, loose floorboards, ants/spider issues and the clear safety violation by not having latches on the 2nd door leading out to the pool (the doors can literally be pulled open even if the main door is locked). This pales in comparison however to the air conditioning issues. When we arrived we were struck immediately by how hot it was in the bedrooms at the end of each floor, especially on the second floor We immediately reached out to Vacasa and they sent out an AC guy, who verified that the AC basically only works in the middle of the home and the air doesn't flow well into the bedrooms at the end of the halls. One bedroom in particular has zero airflow and is basically unusable during the summer even with the fans on and doors open. We assumed this was a recent issue that just hadn't been fixed yet, so with no other options we tried to make the most of it and didn't use the insanely hot bedroom at all. Despite our best efforts, we couldn't stand the heat every night (and we live in Houston so we're used to heat and humidity) and left our trip two days early. We tried to reach out to Vacasa multiple times to discuss our concerns, especially after talking with the AC guy but we never heard back from them on any potential solutions. When we returned home I went back over the old reviews, and I was disgusted to see that they've known about this issue for at least a year, and are clearly not intending to fix it or disclose it to potential renters. This is a major defect with the house and under the Texas Deceptive Trade Practices Act it should have been disclosed. Since Vacasa will not engage with us on this issue, we are being forced to pursue other legal remedies but I'm passing along this information so that hopefully other people can make alternative arrangements before they are stuck in the same situation we were with this home. The homeowners and Vacasa clearly believe that as short-term renters we won't spend the time or energy to force them to fix issues they are legally obligated to fix, so we all need to send them a message by impacting their bank accounts until they do what they should have done a long time ago!

We loved the pool and hope to book it again next year!! ?❤️

We loved the pool and hope to book it again next year!! ?❤️

We loved the pool and hope to book it again next year!! ?❤️

Great experience. House was big enough for 4 couples and our 8 kids. The dishwasher has a cabinet that is not very well put together and needs to be fixed before it hurts someone, but thats the only complaint. Everything else was just fine.

This house has plenty of room for my family that needed 5 bedrooms, everyone had their own space as well as showers/bathrooms. It's located in a great location close to the beach, new pool and golf. We spent a lot of time outside every evening and enjoyed the outdoor area to visit with friends and family staying close by. Highly Recommend.

Unbelievably amazing! Even the beautiful pictures didn't do it justice! Pricey but worth it! Thank-you for making our visit a memorable one!

Great home to share with family. Loved the private pool.