Luxe 3-Story Townhome@Cinnamon Shore w/ Resort-Like Amenities Galore!

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I've rented this unit several times. Housekeeping or prior guests dropped the ball this time. There was a dog bed still snuggled up to the Primary Bed (some animal hair, mainly cats, causes allergic reaction). I would think this would've been locked up by owners or their guests. Prior guest must have left shrimp or fish bait in the frig as every time we opened the frig the whole kitchen smelled of rotten bait. Cleaning should have changed frig filter or done a better job of removing the smell. (Slight understanding of hurricane coming but they could've done better with cleaners). Bath mat in Primary had dog print sand left for our use.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family get away with 6 adults & 3 kids under 3 was great! Each family had their own floor. It was great having 2 washers & dryers! Somehow, I forgot to pack our beach towels - no worries, they had many available for us. After putting the little ones to bed, we enjoyed cocktails on the balcony while enjoying the live music down below. Beds were comfortable- will be back!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We were not able to check into our Beach Bungalow because of work being done to the condo. We were assigned to the Loo-sea Goo-sea for one night. The three story townhome was terribly unsafe for our two young children. In addition, no credits or discounts were offered to us for the inconvenience of moving into the townhome one day and the next day having to move into the condo. The office worker offered assistance with moving, but we did not want to spend the rest of the week trying to figure out where everything was. The whole experience was difficult. The manager Amanda gave us a $50 gift card, however with a group of 19, a $50 gift card was not helpful to offset the overall cost of eating at one of the restaurants, so we decided to just use it at the gift shop before we left. After selecting a couple shirts, so we could use the $50, at checkout, we were told that the gift card was not accepted at the gift shop, only at the restaurants. We were charged a cleaning fee when we exited the townhome and another when we exited the condo, although we would have only had one cleaning fee if our first condo was ready when we arrived.I would also like to outline the challenges with the Beach Bungalow T2305 in case I don't get another survey. On the second day, the air conditioner stopped working. Although a technician repaired it, we continued to have trouble with it the whole time. The last night the refrigerator stopped cooling and the freezer stayed cold, but not enough to keep everything frozen. The key pad was not dependable. Sometimes it worked and sometimes it did not work. The elevator in 2 TownCenter was not working when we arrived, got repaired, and then stopped working again during our visit. The last morning the handle on the outside of the front door fell off.After all these challenges, I would expect some type of monetary discount on our stay. 10 percent would not seem unreasonable and that would be $400.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was wonderful again, stayed in the same unit as last summer. Lisa Bella’s is a wonderful dinner location and the food is fantastic.

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great time , having said that we requested an early check in. Our unit was not occupied the day prior to our arrival, but was told we could not get in at 11:00 when we arrived but got a call one hour later stating it was ready and a $200.00 early check in was applied. We when walked in the unit it was quite warm so we turn all the AC units down. The upstairs never cooled , called the office to advise and no one arrived until later the following day. Later that day it finally kicked in and cooled before bedtime. Door handle on one closest was hanging missing a screw. I contacted the office to request an adjustment since the upstairs was non livable due to the heat only to be told basically too bad.. very disappointing!!CS is very nice family enjoyed. Just wish CS staff would have been more helpful to make an adjustment for out inconvenience. I’m sure this will never get posted and sure none from CS will reach out to me.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This unit was perfect for our family. My only two suggestions would be to supply the unit with a large nonstick skillet and possible rebalance the HVAC as guest in 2nd story room was cold while the first story guests where hot. Other than that it's a delightful retreat and I will surely rent this unit again!

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We arrived and our rental was not ready at 4:00 as promised. We got to our unit and there were about 20 construction workers smoking And drinking in front of our condo . It was extremely unsettling. We are happy to pay for cinnamon shores but we expect higher standards. The next two mornings we had guys smoking by our deck.. no coffee on the deck. The topper was the music was blaring all day . The manager said they went to check and the volume wasn’t too loud .. my windows were vibrating so I beg to differ.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time as always at Cinnamon Shore. It was so relaxing and quiet inside that it didn't even seem like a town house. The décor was beautiful, and the open kitchen with its big table was perfect for family game nights. The use of the spacious garage was an added bonus that made coming and going so convenient!