Bear Trap Dunes * 3BR Golf Villa * 1 Small Dog (Under 30lb) Allowed

The house itself was great. Clean. Spacious. Loved the set up. We ran into an issue with the AC. It was 80 degrees in the house when we first got there. They tried to say it was because we had the doors open bringing bags in. Next day 85 degrees in the house. Had to get a tech to come out. Property manager implies it was my fault for turning the AC down (ya know, since it was 85 in our living space) and it froze it or something? Anyway, the Air worked again fine after 3 DAYS of 80-86 degrees in the house. No one seemed concerned when I requested the property manager call me asap for compensation of some sort. And I did not receive a call. Also be aware that the owners control the AC and temp in the house. After it was fixed we were not allowed to put it above 66. Just so others are aware prior. We were not. House was a far walk (20 mins) to the pool and gym. And the shuttles were very unreliable, can just no show, and at one point drove right by my husband and kids at a stop. Other than this the actual house is nice and the development is clean. Pool gets super crowded with lots of kids also.

Lovely and clean property! Very comfortable space in lovely neighborhood. Kitchen supplies were somewhat limited for a family of 4. We had to run the dishwasher every day in order to have enough clean dishes and silverware.

Nice place. Rooms are nice size. Beds are Very Hard (like sleeping on a sheet of OSB). The house is pretty far from the club house with the pool and all the other amenities. You have to pay / person to do anything at the clubhouse and it is only open from 8am to 8pm. They do have a lot to at the clubhouse. The shuttle will take you to the beach but it is a minimum of 45min, so if you missed the shuttle it will be at least 45min before the one.

Nice furniture. Nice flooring and rugs. Firm beds. showers and sinks drain well. HVAC worked nicely. Entire unit was spotlessly clean. Nice porch and deck. The unit is near the dead end of the street with a large green space and zero through traffic. I especially liked the electronic lock on the door not requiring us to carry around keys or open a lock box to get a key. As for Bear trap itself, it's always nice golfing, tennis and pools.

It was a busy vacation weekend but the neighborhood was quiet and respectable. some minor things needed updated or fixed but overall we really enjoyed our stay and made great family memories

Check in and out we’re easy. Quiet part of Bear Trap. Second floor property. Rugs need a good cleaning and beds are incredibly firm. Nice high ceilings, good sized rooms for our family. Porch could use a ceiling fan. Met our needs and we stayed Monday to Sunday which helped us to avoid Saturday traffic. Great location.

When we arrived the AC wasn’t working! I contacted Steve and a short time later the AC guy was there! Unfortunately it had to be replaced so the first night was super hot! The rest of our stay was amazing! The house was super clean and well stocked with kitchen utensil’s. Kids loved the loft bedroom! Would definitely stay here again!

The property was clean, well maintained and fairly adequately supplied. Bear Dunes is a nice quiet area with adequate parking, and Therese at the Pavilion was extremely helpful. There are lots of activities available ( passes required - $50 per person per week for prime weeks). The shuttle was very convenient. The appliances were fine except that the ice and water dispensers on the refrigerator do not work and one of the trays for ices cubes was in pieces. We ended up buying and leaving a large mixing bowl and a large pair of tongs for cooking since we could not find any. WiFi and entertainment systems worked great. The porch was very nice too. We enjoyed our stay, but we have a few issues, primarily in reference to the way the property is described on the listing. Most importantly, THIS IS A 2nd AND 3RD STORY PROPERTY. That information is NOT in the listing. We learned that from a review several months after we had already booked it. The third bedroom is a loft with no door and an opening into the living room (no closet either). That was not clear on the listing either, despite the 17 steps up. That is probably fine for kids but not so great for an adult couple expecting privacy. It is really a nice place to rent as long as you understand what you are getting.

We booked the trip in April for a stay in June. I received a call from the realtor a couple of weeks out from the trip to find out that the homeowners were actually staying until the day after our scheduled first day. An email was missed on the realtors part which caused the confusion. We decided to keep the booking and received a refund for the lost night. I asked if we could check in earlier the day we arrived. Steve told he to call his admin Sue the week before I was to arrive so she could arrange for the condo to be cleaned first that day. She relayed that request to the cleaning company. While driving to Delaware on Wednesday I called Sue around 12:30 to get the status on the cleaning. She called me back to say they were behind schedule and the place would not be ready until 3:30 or 4pm. I wasn’t happy but the weather was good. We made the best of it and went to the pool for the afternoon. We arrived at the condo around 5pm. THE PLACE WAS NEVER CLEANED AT ALL!!! Plus the bathroom sink was backed up. Sue responded to my message right away. The cleaning company said they were turned away. It makes absolutely no sense. The sink was fixed that evening. Nice guy. We cleaned ourselves. But there was an offer for someone to come to clean the next day. Bear Trap Dunes is a really nice place. People are so helpful and friendly. BUT I would never book to stay in that condo again. A lot of unnecessary frustration. No one should be stressed on vacation. Sue is a very nice lady. She did her best to work with me. I’ll never understand the cleaning situation. It’s not adding up. Especially when Sue called them specifically about that location earlier that afternoon.

a map of the neighborhood would have been helpful in planning. the book of the property left at the property was lacking alot of information. the property was lacking as far as cleaning was concerned. sticky floors, flatware and dishes put away but not clean, snack remnants on the carpet in the livingroom.