Alpine Bear Trail - Comfortable Townhome in the Innsbruck Golf Community

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Place was great! The only thing I would add is instructions on the hot tub and fireplace.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great townhome, very comfortable. We really enjoyed our stay. The jacuzzi was great! The property was very complete with everything needed for our stay.

The place was really pricy for what it was. Poor customer service prior to and upon checking in - limited or no response to questions. They said they would try their best to accomodate 1 hour early check-in. Upon arrival, I was not able to access the unit. When I called, the lady said, Well honey, check-in is at 4pm. (it was 3:15PM and the place was empty) I explained that I had already requested and someone told me they would try. Considering the unit was ready and the request was communicated in the morning, there was no reason it should have been inaccessible or for no one to follow-up. She said, Well, you could have called us. (VRBO does not list phone numbers due to privacy) Did not appreciate the passive aggressive tone. Asked if it came with basic supplies before we left, received no response. Discovered after checking in, it lacked basic things a hotel would have (shampoo/conditioner/body soap). The kitchen lacked basic cooking supplies (oil, S&P). Woman said, Well we own so many properties, we can't provide all of that. Feel free to check out the Dollar Store. I let her know this was the reason I inquired earlier, so I could just bring what I needed from home. Internet stopped working which is not fun with 2 kids. Hot tub cover - no instructions, after figuring it out, realized there was 0 room to maneuver to put a VERY heavy cover back on. Because it was so difficult, we only used it once. Won't rent again.

Excellent experience and beautiful space. Well appointed and very clean as well. The beds were SO comfortable that we checked the mattresses to see what brand they were. Will definitely rent again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place, 1.3 miles from the beer garden and 7 minute walk to tubing on the River.

3 bedrooms and bathrooms make it nice for families! Having very few steps to enter and two bedrooms on the bottom floor made it easygoing for handicapped family. Hot tub was nice in the evenings and the kitchen is perfectly stocked.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This will be our second time thing with Georgia Mountain rentals. We stayed in the Alpine Bear Trail, located in Innsbruck, super nice house easy to get to and very close to the center of town. This is also our second time staying in this house and always plan to do future stays with Georgia Mountain rentals. My personal belief is customer service and they have an A1 tier customer service. They even called to see how the check-in went and to see if we needed anything.. couldn't recommend them enough to everyone and we will definitely be staying with them againThe one person who sticks out to me the most is Sherri, she was super sweet and super helpful in helping me book this rental and also be sure to ask for her.

Adore this quiet neighborhood.The home has a very good layout and the rooms are nice sizes. 3 bath 3 bed...The kitchen is perfect for our needs. We really enjoyed our stay here.

We were very pleased with the home and community. Very clean. The host was easily accessible and made sure we had everything we needed. We had a wonderful time with zero complaints.

Property was clean and as described. Hot tub was great and check in/out was easy.

The rental property was gorgeous and management was very accommodating during our stay. Staff is very responsive and issues were fixed right away. Its about a 5 mins drive to downtown Helen but the location is secured and in a beautiful gated golf course neighborhood. Highly recommend!

Overall a very lovely place, I would probably stay here again but just not for a week we weren't that impressed with the dining scene. The washer does a wonderful job but the dryer does not. It would take over an hour to dry one small load of clothes.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at the Alpine Bear Trail from Thanksgiving through Dec. 1, 2024. My wife and I have 3 adult children and a 5 year old and we were visiting Helen for the first time. The cabin was wonderful and had plenty of room. It was clean and well maintained. It's a bit far to walk into Helen, as many of the shops and restaurants are on the other end of the town (about 2 miles to get to the other side of town), but we were able to park and walk around with no problem. And if you want to walk, it's doable. Overall, this was just a fantastic stay and we would highly recommend!

Clean and well kept

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We visit Helen every Oktoberfest and Georgia Mountain Rentals is the only company we'll use. The property was as described and in an amazing location! We'll see you next year!

Loved the house, so close to downtown and enjoyed Oktoberfest. The hot tub was inviting too! We will be back for sure! Thank you for accommodating us!

This was the perfect size and location. Great little kitchen and sitting area.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was perfect place for our girls trip.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We did not have a smooth check-in. We advised the front desk of a delay due to housekeeping (4:15pm). We had wet floors and dirty dishes. We purchased some dish soap and some toiletries to improve our stay. The other 3 days were great.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Alpine Bear Trail was a wonderful rental. It was clean, cozy, and in a great location. It was an easy walk to town, and the gated community felt safe and welcoming.

Great place to stay, clean, in good repair, and just as advertised! Will do it again and recommend it!