3-Story Provo Townhome: 1 Mi to BYU!

The bones of the house were great. Communication about the booking was normal. We like the location and set up. We’ve stayed in a neighboring unit before and enjoyed it. This unit however was not maintained or furnished as well. The beds are uncomfortable and there were a few cleaning concerns. Not sleeping well affected our trip. Every single member of the party commented on the beds so I knew it wasn’t just a personal preference. They are poor mattresses. Most of the house was cleaned fine. We had two members of our group comment that their bedding didn’t seem super clean. Chairs in the dining room are heavily stained. One chair was broken. Rugs seemed like they could use a deep clean. One other bit of feedback that is an easy one to correct is the thermostats. They are programmed to return to a preset temperature every few hours. When we got there the house was cold. We turned the heat up to 70 and went to bed but woke up in the middle of the night to a cold house again. When we looked at the thermostat, it had returned to its preprogrammed temperature. We repeated this several times until we figured out how to go in and change the settings. The downstairs bedroom is super cold. We appreciated the space heater in that room as it doesn’t seem to heat well through the central heat. Overall, the setup is good but it needs some attention to make it a comfortable place to stay. These issues affected the comfort of our trip enough that I wouldn’t choose to stay again.

Loved this place! So clean and comfortable! The mattresses were great. It had everything we needed to cook in the kitchen and we had a great week. Loved having a two car garage and the manager was great to work with!

Our stay at this property was great. The location and accommodations were great. Everything was as indicated on the website. We’d stay here again for sure.

Great location! Close to restaurants

Clean, convenient, fit our family. Close to byu

We were very pleased with our stay. It was clean. The beds were comfortable. The garage allowed space for two vehicles. The location was great because it was just a short drive to the BYU campus. A grocery store is across the street, and the Provo recreation center was just two blocks away. The burger joint was next door, and we found the food to be quite good. There were plenty of other eating establishments nearby.Kitchen towels were missing, but Dan took care of that right away. This place met our needs, and we have no complaints.

Very nice place with great communication with the host

This rental met our needs and is located in a convenient location. A few things we noted: - The kitchen is not stocked well. It’s pretty bare bones. - The rooms are much smaller than they appear in the listing photos. - The linens could use a refresh. Many of the towels and pillows are stained. - The place could use a deep clean. The upstairs smells musty, the baseboards and corners aren’t clean, there’s stuff dripped down the front of the cabinets, the refrigerator and freezer were quite dirty, and the dishwasher was full of standing water and dirty dishes that smelled terribly. - We were given 4 towels total until we asked for more and there are no extra blankets. - It’s hard to regulate the temperature on the three floors. The downstairs is quite cold while the main level is hot. - The mattresses and bedding are basic and not great. Overall, we were fine for our two night stay but not overly comfortable and I’d opt to stay somewhere else on a return visit.

Stay was great. Easy to access with a simple check in. Spacious and comfortable. We came into town pretty late, so everyone was very grateful for the k-cups for morning coffee. Grocery store across the street and restaurants one street over the other way, make the location really very convenient.

The property management company evolve, communicates through email which is not ideal. It would be best if they communicated though the app. The house is nice. The bedroom with the most beds is on the bottom floor and the other bedrooms are on the third floor so my kids would not sleep on the bottom floor as it was too far from our room. Good location.