2-Quila-A Little Time- Pet Friendly, Game Room, Pool, Walk to BEACH

Very close to the beach, the kids loved the game room. Only thing that we wished it had--- a pool. The gameroom made up for it though! Great house!

We were so disappointed in our stay we checked out a day early. Upon arrival, we called the phone number on the email notification to gain access to the property. The property manager didn't understand why we were calling. We had to reach out to the property manager again to gain access to the wifi because it was incorrect in the check-in instructions. While getting settled into the rental, we noticed that the master bed was crooked. We looked under the bed and noticed the bedframe was broken. We also noted that the shower doors in BOTH bathrooms were broken and not on track. We again contacted the property manager who said they would send out maintenance. We slept in a secondary room because the bed did not appear safe. Maintenance arrived the next day and said they could fix the bed. They indicated they would report it to the property manager and be back later in the day to fix it. They never came back and we never heard from the property manager. We reached out at the end of the day and they informed us that the bed would not be fixed. We then requested a refund because we were paying for a room that could not be used. We also informed the property manager that we would be checking out early because of the condition of the property. We then started noting other problems with the property, which are included in the pics. Broken window blinds, rusted A/C return grates, flooring that was coming up waiting to slice someone's foot, broken game pieces, etc.

Prior DIRTY guests clothes were found in the drawer. A/C went out at 7:30am, by 5:00pm there was no resolution nor was the host responding to me or VRBO anymore. Host offered to send window units at 3:00pm, never did. VRBO ended up moving us to a new location and the host wasn’t even aware at 8:30pm that we left. Awful experience, kids were melting down while moving at bedtime. The host didn’t know we left likely because they ignored my calls and texts, my husbands, and VRBO…. Extremely rude office personnel; they actually hung up on my husband. Plenty of other rentals on the island to choose from. Also, the listing states 3 bedroom 3 bath, in the description but this differs from the main info listing? There is no “community pool” as in a pool that belongs to the neighborhood community. The description refers to the PUBLIC POOL which everyone has access to on the island, if you pay. Totally deceiving, there is no pool.

This is a great rental. Beautiful decor, quiet area, close to beach and stores. We had a great time!

Everything was truly amazing. Would recommend to anyone