Owner Discounted Rate -- Flawless Condo with Luxurious Patio & Outdoor TV!

Property was very clean and nice. Had problems with . Had problems with remote controls.Only 1 working in main bedroom. were5 tvs. Went asked for help they told us they would fix next morning. Even after waiting they did not come. Until after couple complaints, 2 days after. Had kids wanted to watch tv. When registed they stated if band is defective bring it back. Same day we arrived at condo. 4 year old's band broke. Called them up they stated we had to go there about 1/2 away. Send my son to get another they did not even asked him about the other braclet. Which he had with him. They told him it was 80. When i complaint they said they would give money back. He was the one that paid the 80. They didnt give him the money. They stated I had to go get the money because i was the one that registered. Even though i had listed him on the contract. I dont know how many times we had to go back to casago just to get things done. They do not explain this when you book . I had problem with gym card trying to access the gym. Had to wait for card from casago. The waiter at the bar stated we could not get discounts because of the band color we were using.

We had a great time down there and the facility was what we were expecting and more. It was a corner suite, so that was a nice surprise. We would definitely stay there again

The condo was clean and just what we needed. There was great patio furniture and we spent any time we had in the condo on the balcony.

The owner of the property was fantastic to communicate. Checking in was a miss. The property was not booked properly in the system and we had to wait in the rental office for two hours while it was sorted out. Major buzzkill when you have 4 kids excited to be at the resort. On top of it, CASAGO provided me with pricing that would have saved me $400 if I wouldn’t have used VRBO. The 3 bedroom unit was nice. It looks like it’s in the middle of being touched up. Several areas have patch work but not currently painted. TVs are old. Cable TV only offered a handful of channels, none of which were the ones we wanted to watch for NFL and NCAA games.

The property was amazing. All the amenities, fantastic location, awesome space, beautifully decorated. The management process was a little difficult. Check in off site, kids couldn't charge to the room since it wasn't through Las Palomas. Management company was quick to get us out and didn't explain how to access resort amenities. Some clarity around that would be helpful - now we know for next time.

,,

Owner was super nice. Unit was beautiful. Overall great stay!

Our stay was wonderful. The condo was very clean and well maintained. It had a modern look to it and was very spacious for our family. The check-in was a lot less crowded then checking in at the resort. If you have been here before you would know how much time this can save you booking with this host. Thanks a million!

The property was exactly as described in listing, we arrived earlier then expected, I reached out to the host to see about and early check in and within minutes there was a reply, we were accommodated! Thank you so much for your professionalism.

We had a wonderful time, we will definitely be staying here again! House is beautiful!