Incredible and Spacious Penthouse with Ocean View

A small group of us guys stayed in this beautiful suite for a golf tournament and it was very nice, exceptional views and private. I would certainly stay here again.

Luna Blanca is wonderful, peaceful getaway. It wasn't crowded, even though there was hurricane, the property was clean and no visible damage. Luna Blanca is our family's favorite resort.

Plenty of room in a wonderful resort. My family has consistently enjoyed staying at this property as well as the sister property. The resort is well-maintained, generally quiet and beautiful. It is a 30 minute drive into town, but the lack of crowds more than makes up for that.

Great place to stay, but it was farther than we would have liked from town. The room was really nice but it was short on extra blankets, trash bags, salt, and laundry detergent. It was nice to reserve the snack bar by the pool where we grilled out one night. We enjoyed our stay!

We had 2 families of 4 for Spring Break and were very comfortable in this penthouse. The views were amazing and the unit is gorgeous. The pools were ice cold which was a bummer and the hot tub was closed one day so that wasn't great with 4 small kids. We had a great time regardless. We would stay here again!

There were not a lot of guest, which I enjoyed. The dryer didn't dry there weren't enough pans. The hot tubs never filled up, gave up after an hour and didn't try anymore. I didn't complain because it wasn't a big deal for us although others might be pickier. The good outweigh the bad... Overall great for a big family. May be a little far from town for some, but I didntind the drive at all.

We recently took a family trip to Rocky Point and stayed in this unit. There was some petty things I noticed such as the poor towel and sheet quality, but the lack of cleanliness was disturbing (our rag turned brown/black when we wiped the floor). In addition we quickly discovered the following items did not work: - Dishwasher (wouldn’t turn on) - Washing Machine (didn’t spin) - Dryer (could only dry a couple items at a time and it made a weird noise) - Stovetop (wouldn’t turn on) - Water Supply (not enough to fill up the spa let alone the bath tub) - Freezer in kitchen (has no shelves) The unit was also not equipped to accommodate the 8-10 people it claims to sleep. Dishes and utensils were limited, only a few towels were provided, and trying to feed a large family proved challenging when having only the oven to use to cook meals. We informed management and gave them the opportunity to fix the issues and reimburse us for our poor experience, but they chose not to, only acknowledged the issues and gave an apology. Do not waste your time staying at this unit or this resort, and I would steer clear of any of Kivoya’s rental properties in the future, as they don’t seem to care about quality customer service.

No to only sound negative, some things were nice: The view was incredible, One of the only places I have ever stayed with an impressive view from the front of of the unit as well as the back of the unit. One of the pools and spas on the ground was heated, which made it enjoyable. Now, let me get into many of the issues that we had: 1. We were super excited to use the jacuzzi in the master bedroom, it didn't work at all, water barely trickled out of it, and it even drained out of the closed drain faster than it would fill. We spent about 10 hours trying to fill it, and it wasn't even 6 inches deep after 10 hours. Eventually I tried boiling post of water from the stove to get it hot again and get it full, and that didn't even make a dent. It was so frustrating. I would not have booked this place if I knew that was not working. 2. Multiple lighbulbs were not working. 3. The master bedroom bed didn't even have a blanked on it! We found one from one of the closets, but it should have been made that way. 4. One of the pictures came crashing off the wall randomly all by itself, we were in the room, heard a large crash, no one was nearby, and we found that a picture had just fallen from the wall. 5. The walls were all scuffed up and looks like it has needed to be painted for a long time. 6. Several of the door handles from the large sliding glass door were broken (especially the one from the master bedroom) which made them very difficult to open and close. 7. The kitchen was very poorly stocked, not enough utensils and cooking supplies. We only had a group of 5 people. It supposedly fits as many as 10, but there were only about 6 forks and knives. The cutting knives were extremely dull. 8. Something was very wrong with the dishwasher, every time we touched it it would electrocute us, not sure if it was not grounded or what, but it wasn't like a little static electricity that shocks you when you drag your feet, it was much stronger than that and hurt really bad on at least 4 different occasions. 9. The washing machine seems to be broken, it was incredibly loud, and it didn't spin the clothes very well, so they were completely sopping wet when they came out, and would require about 4 or 5 dry cycles to get dry. 10. Many issues with the hot water, it took FOREVER to get hot, and the last day we were there we couldn't get it to get hot in any of the bathrooms anywhere. More issues but no more space. I don't recommend this place.

This is our second year coming to one of your properties and we continue to brag about the wonderful time we had, the spacious rooms, clean and quiet environment, and the helpful and friendly staff. From my family and me, thank you.

This was an excellent place for our family vacation. It was away from the congestion of people yet a 30 minute drive into town. We felt very safe here, with 2-3 different security areas to pass through. The condo was absolutely beautiful and spacious. The view was gorgeous from the balcony. We loved the bedrooms, bathrooms, and open floor plan. My 15 month grand-daughter could walk around freely all over and we didn't need to worry about her getting into anything that she could damage or hurt herself. The kitchen had a full fridge, oven, dishwasher, blender, and pots and pans. There were plenty of towels in the bathrooms. The pools and the beach were enjoyable- we had so much fun! The TV's didn't work except for watching movies (and even this was not successful sometimes) which was a big disappointment as my mother, who has poor health and stays in bed the majority of the time, could not watch TV. They worked to try to fix this for us but couldn't get them working right. Wash cloths in the kitchen were needed and missing, and I did tell them this when I left. I would definitely consider staying here again. It was a quiet, family vacation area with a beautiful beach, enjoyable pools, and a spacious condo. Sea shells are everywhere along the beach and in the water there were very little rocks. I also want to add that they were very quick, patient, and responsive to my emails prior to the trip as I learning what was in the room and available for us at the condo verses what we should bring. I appreciated this!