Cosmo Ocean View Condo - Electricity Fees Included

Beautiful view, shower, bathroom, AC, kitchen, dinning room - everything worked perfectly

There was a major waterfall in the main bedrooms closet due to an issue with the air conditioning unit. The property manager Gabriela, took too long to get the issue checked and resolved, and they essentially made my party loose one entire day checking the issue, waiting for maintenance, and finally moving us to a different property. Will not rent from this vendor ever again.

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really liked the villa itself. The positives; It was a perfect size and fit for our teenage girls, my wife and I. The location was great. Nice beach and pools. Staff were friendly and knowledgeable. The nice to haves; the infinity pool needed a cleaning, some green algae was building up by mid week of our stay so I would suggest more attention to detail on the cleanliness. Unfortunately the restaurant on site was shut down so no dining out options on site. The big negatives; the Villa was managed by My Huatulco Vacations. The overall service was a big miss. The communication was terrible and at times unresponsive. The only time Joe would responded was when he thought we would spend money. We were told we would have bottled drinking water when we checked in; it did not show up until day 3. I asked Joe about the some excursions he responded quickly but in the same email I asked about check out response. I asked about our transport to the airport; no response. Then he later said he responded and that I must have deleted his email. I kept all his emails and had no filters blocking his communications but he refused to accept responsibility for poor communication. Our check out process was rectified by the on site agent, which was nice. Joe's solutions were always based on us spending more money with his company and when we opted out because we found better options and he would simply not respond. We booked through the Marriott Villas brand of properties and throughout my years of travel I have had nothing but great experiences throughout the Marriott family of properties. In my opinion, the My Huatulco Vacations experience was a big disappointment and let down from the Marriott brand. The property itself was magnificent but My Huatulco Vacations service didnt reach the standards I have come to expect from Marriott properties. MY final suggestion, Marriott needs ensure their booking partner represents the quality expected from a Marriott product.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Gold standard apartments. Spacious and comfortable, so quiet and with a beautiful sea view. Private acces to a beautiful beach “el Arrocito”.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Superior a nuestras expectativas,el personal muy profesional muy atentos. Sólo puedo describirlo como una estancia maravillosa!!!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was the perfect set up for two couples to stay. It is rare to find accommodations with 2 king size beds. Not only did this condo have 2 kind size beds, they were at opposite ends of the condo allowing for privacy. Condo was well stocked with drinkable water and much more. Quiet location and close to everything. Taxi's were minutes away. Pool was refreshing and you can snorkel at the beach. Everything was near perfect, but if I had to list one change, it would be the TV in the livingroom is small for the distance to the couch. Hardly worth mentioning as your not there to watch TV!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed for the third time in Cosmo at this same unit - obviously we were very pleased with the property. Well equipped with wonderful amenities and a nice view of Arrocito Bay. We do miss Oceans Restaurant but Casa Marina is a very nice option as well. All the staff at MHV were very helpful and responsive when we had a question. Would recommend this property and MHV without hesitation.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice condo with lots of space. We took our adult children so the space was great, if you’re looking to do excursions you should know it’s a hour to a hour and 30 mins away. Town is a short cab ride away and is 60 pesos so very affordable. If you’re looking for a quiet place to stay and relax this is it. Grounds are beautiful and well maintained. We had an issue with our air conditioning not working and Jose got it working for us in no time. The only problem I didn’t like was the little spiders everywhere. Could not leave anything on the counter at all or it would be full of bugs we were told to use the raid but I didn’t want to spray it in counters as I was worried it would wreck the finish. Beach is small and water is good to swim in it’s not rough. Little beach bar was great for a snack or bite to eat Would stay again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Debo mencionar que en un inicio dudamos si era confiable, puesto que no encontrábamos más datos de la agencia, pero después de llamar a turismo de Huatulco nos confirmaron su veracidad y decidimos contratar y aunque el proceso de la contratacion fue un poco complicado de entender, en cuanto nos comunicamos, nos pudieron asesorar y fue mucho más sencillo. Sin duda recomendaríamos ampliamente a My Huatulco vacation, pues las residencias y el trato es de lo mejor que podrán encontrar.Gracias por todo!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: La experiencia ha sido súper positiva. El apartamento COSMO 8A2 es grande, limpio, totalmente equipado con todo lo necesario para unas vacaciones veraniegas, ¡incluyen hasta las toallas de playa!La urbanización es muy tranquila con tres piscinas, acceso directo a la playa, gimnasio...Un lugar para repetir y recomendar.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing and beautiful place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very comfortable 3-day stay in Cosmo. The unit was clean and well-equipped with most home comforts. Security staff was very responsive to requests for calling taxis whenever needed and the taxis arrived within a minute or two. The nearby Ocean Restaurant provided us with most of our meals. We will definitely stay here again when we need 2 to 3 night accommodations.