Mt. Washington Ski Chalet on Mount Washington

Great rooms and beds. Massage chair and general vibe was relaxing and restorative. Close to parking and overall great space.

The space was fine, the manager helpful. The trip a bit disappointing because there were bad snow conditions, only two lifts open, cost for rental still the same as always, and we could not snow to or from the place because the 'Sunrise' lift was closed. The main issue I had was with communication. When I hadn't received a confirmation (other than right after booking) less than a week before leaving, I logged into Expedia. There was a generic message about the stay, but when I sent out a question there was no reply. I sent out another 7+ questions in the following days, no reply. I did, however, receive emails that 'Brad-Lee replied to your message', but when logging into Vrbo it showed 'no messages'. Eventually I sent Brad-Lee my phone number, he called, and we were able to get the messages on Expedia after I refreshed the page. I had to keep refreshing it to see new messages from him. He was very friendly and helpful, but I would not book with Expedia again after this experience. Why go through two online hosts - Expedia and Vrbo? One would be plenty, all the more so if the electronic communication between the two doesn't work. To summarize: the place was fine, the manager very good, the online platforms defective and disappointing.

Cool, well equipped apartment.

Not a bad place, greatl ocation, the massage chair a nice touch after skiing! Would not be great for 6 people, no dining table and a little cluttered..park closer,

Great stay. Love the massage chair.

Host never confirmed my question about lack of dining table that I read in a previous review. The massage chair buttons are all in Chinese so quite useless. It shouldn’t be a selling feature. Someone from the unit above stole my son’s snow tube. The main lobby is where you are supposed to leave all your outside gear. I contacted the host but no reply back.

Overall pleasant stay. Well equipped kitchen, nicely renovated bathroom, quirky and fun decor, all a few minutes walk to the main lodge. Great communication from owners.

Great overall, but the listing says 'sleeps 6'. This place has 2 bedrooms, one with a queen and the other a double. There is a couch, but it's not a pull-out bed. Owners are really nice!!!!!!

My family and I had a great time staying here. Lots of amenities and nice location.

Quite aclimb

Our family had a great stay at this unit. We were hoping to play games together though, and there wasn't a good table for that... There's no dining table and a very narrow coffee table. However, if what you want to do is relax and watch tv or read, this was a great unit ? Everything we needed was there and more!...(Except I couldn't find a cheese grater.)

Great stay as always. ShangriLa suite was clean, well appointed, warm and comfortable! Will be back.