Westgate Luxury Apartment

Extremely poor communication when time was of the essence. I contacted the host for three days by message and phone, but received no response. Just before my stay I received a generic welcome message regarding my stay, but still no response to my original question. I responded with my original question. After that the host responded that it was too near my stay to consider a cancellation. I feel that if the host had responded in a timely matter we may have been able to resolve the situation. After letting them know I would not be able to make the reservation I continued to receive generic messages that didn't apply to my situation.

We enjoyed our stay, The Apartment is in a perfect location for what we needed. We would definitely stay here in the future!

Bedding was a joke. We stayed during the winter season, and all the blankets were light-weight summer coverings. No top sheets were provided either. The host did bring extra warm blankets the next day after I nNecessities were all bare minimum. Minimum amount of towels (two bath towels, one hand/face towel, and a few small wash cloths per bathroom), minimum amount of hangers in each closet, they provide you exactly ONE extra toilet paper roll per bathroom. The thermostat is locked, so you have to contact the host to adjust the temperature in the unit, and you will be charged extra if you want to go lower than 75 degrees.

Its a nice little spot if youre tryna see a cards game. Had cousins from L.A. to see the rams vs cards. And the walk was a breeeze. Even when they block off roads it was still easy to get in and out of the area. The rooms and bathrooms were clean and had everything we needed. Thank you again

Property is clean and as described in the listing. It is in a great location for any events at the stadium or arena. Host is vey communicative and responsive when I had any questions. We did not use any of the amenities while we were visiting, but the host provided all the necessary information to access the condo amenities should we have wanted to use them.

Perfect

Limited Kitchen items.also was not told about the gym access and when did could not get to the FOB. THe codes I couldn't get to open to get the FOBNot enough towels or wash clothes.No extra blankets as I got a little cold.Other guest could not get the wifi to work.No proper buidling numbers displayed so drove around 15 min to find our apartment.

Clean unit, great communication and very close to State Farm Stadium and the Entertainment District.

Very clean and comfortable.. property was kept in good condition.. pool and workout room a plus.If I ever return to the area I would stay again..you won’t be disappointed…also the location was perfect.

This place is amazing and pretty quiet, definitely recommend it for anyone who goes to gym too, there’s definitely a decent size gym there and the pool is pretty good, definitely need it a clean up there too

Smooth, easy check in/out, great communication, clean and well presented rental.

2 stars for being clean, spacious, and a good location but that’s it. This is advertised as “luxury and upscale” and neither of these are an accurate description. Cheap furniture, foam padding on bed (same kind we have on our travel trailer bed), nicks and dings everywhere, a broken kitchen faucet, scratched tv, fiberglass overlay in tub has gaping holes (peeling off from original tub) does not meet my definition of luxury or upscale. It was very disappointing as the rental company sent very clear instructions on how they would charge us for any damage and that we needed to keep care of the unit, yet they have failed to provide a nice unit for their renters. I understand that previous renters may have caused damaged, but it is then the rental company’s responsibility to fix these items for the future renters and/or communicate to a renter that something is damaged and a repair has been requested, so that we are not surprised by this when we enter the unit and we don’t have to worry about them thinking we caused the damage. Oh, and we did not get the door code to get into the unit until after check-in time. When these items were addressed, we received no apologizes and was told everything was still useable and the place was as advertised. We will have to agree to disagree on that. Needless to say, we will not stay here again when they are so many options in the same area.

Clean property. Conveniently location to so many areas. The management firm was very responsive to questions and also followed up.

Very nicely decorated and clean. Great location near shopping and restaurants. Host was quick to help with any questions we had. Would definitely stay here again.

The Condo is in a great location to Camelback Ranch, State Farm Stadium, and Desert Diamond Arena. Westgate Entertainment is easily walkable and offers several restaurants and bars. The gourmet kitchen had a small set of pots and pans with lids and a tea pot. Pictured on the counter tops is a blender, coffee maker, and a toaster in the cupboard. There is a mix set of dishes for 7 people. There are no mixing bowls, serving dishes, or bakeware of any kind. It was difficult to fix much for our family. The king bed had a very light weight blanket, luckily there was a slightly heavier one in the closet. The queen bed had a single light weight comforter. There was a throw on the couch that we used. The furniture is not high class, the couch is slightly matted and dingy. The dining area chairs are flimsy and loose, and the king bed frame was very wobbly and squeaked.Bring ear plugs for sleeping, the people above us were up most of the night and very loud. There were also people out in the courtyard till 1 am.

Great place and location for the State Farm events. Very clean and functional

Na

Stayed there for the Ram Cardinal game.

Water heater didn’t work whole time we were there and kept tripping. Each bed had only 1 blanket on them, not even a sheet also. We had to go buy blankets!