Amazing Junior Suite Solymar - 1210

Great Location, Safe Property, but Needs Some MaintenanceThe property is in a fantastic location within the Zona Hotelera—close to beaches, restaurants, and local attractions. Check-in and check-out were smooth, and the access control system made us feel secure throughout our stay. The staff were friendly and helpful, which added a nice touch to the experience.However, there are a few things to note for future guests. The elevator is positioned between floors, so you’ll need to carry your luggage either up or down a flight of stairs—not ideal if you have mobility issues or heavy bags. The unit itself could use some maintenance: several cupboard doors were missing, and the shower wasn’t properly cleaned (we found hairs upon arrival). These details detracted from the overall comfort.Overall, it’s a safe and well-located property with potential, but a bit of upkeep would go a long way in improving the guest experience.

It was good,the hot water and the preasure on the shower were not good,other than that,it was all good

Good location, decent room, nice amenities. Staff was very friendly, room was clean. Mini kitchen and frudge was great to have.

Excellent access to amazing beach and the room itself was clean and had all I needed (including a big jug of drinking water provided by the property team). I wasn't enamored with the restaurants available at the resort and I felt a bit isolated (other properties aren't keen on letting you dine at their establishments if you're not staying there). Enjoyed the beach, the pool, and the reasonable costs though. Would recommend for a certain vacationer.

The room was as advertised, clean and roomy. The area was awesome.

Everything in room was great. Only thing we disapproved of was the bed. Its very hard. Some beach chairs wound be nice to have too. You have to get up very early to save a chair on beach. They are all taken very quickly.Also a dish cleaning rag is needed for kitchen.

This place was AWESOME! Right on the beach, very inexpensive compared to other hotels in the hotel zone, and communication with Julia was always easy and quick. My boyfriend and I took a spontaneous trip to Mexico and we were worried this place wouldn’t be legit, but it is! I would 10000% recommend this place to anyone who’s staying in Cancún!

I loved the property, the check in process, and everything else but the cleanliness of the sheets. There was still remnants of hair and dirt on the blanket and pillow covers. I had to lint roll so much dirt away and was forced to put a shirt over the pillow covers. Honestly it felt very icky sleeping in the bed. That’s really my only complaint, everything else was spectacular.

I really enjoyed my getaway, the property is literally steps from the beach and transportation was accessible and inexpensive. There was plenty of room for my friend and I, and the sink has great water pressure.

We had a great time in Cancun, and I really like this location in the Hotel Zone. It's a little south of all the hubbub. The unit was clean and spacious. My only real complaint is that the bed is rock-hard. So hard that I woke up feeling bruised along the side I slept on. But the A/C was cold, the fridge was cold, the pool was clear, and the bar was open. There's even a bus stop right outside to take you up to the party zone for 12 MXN (about 0.60 USD). What more could you want?