LOVELY VILLA IN PLAYACAR PHASE 1, PRIVATE POOL

Great location, clean, secure gated community. Host Pauline was accommodating and communicated well. We love to cook and kitchen was well stocked and organized with everything we needed.

The house was spotless and very well maintained.

Pauline was communicative, kind, and accommodating. The house caretaker, Sergio, was also wonderful. He greeted us at the house, showed us how everything worked, and even put us in touch with a shuttle, a chef, and a photographer. The home is literally a two-block walk to a beautiful beach. Pauline provided a crib, a highchair, and a pack & play for our grandsons. There was ample room for all eight of us. A giant screen TV in the 2nd floor living room had TV to watch the football games, and streaming services for movies, etc. It is a 10 minute walk to downtown PDC, and the ferry to Cozumel. We would definitely stay here again.

Massive space with multiple TVs (one is just huge). Very conveniently located. Offers lots of private space.

From the moment we booked our vacation house, the process was extremely smooth. The host Pauline contacted us to give us all the information that we needed andLet us know that the property manager would be meeting us at the house to give us the tour, she also arranged the private shuttle for us from the airport to the house, and was accessible for anything that we needed.

Three adult couples shared the villa for 11nights-The villa is spacious very clean, very bright and friendly.The layout is interesting and was not really conducive to our group- the 2 most upper decks are accessible only through the master bedroom. However we made it work and very much enjoyed our time at Casa Palmas. Pauline is extremely gracious answering any questions. Sergio is also quick to answer and remedy any problems and help book a driver (which we did several times- Juan is amazing if you book a driver through Sergio) Maria keeps the Villa clean and well maintained. Beach chairs, umbrellas beach mats and 2 adult bikes with a lock are available to use. Along with being so close to the beach you are a very short walk to 5th Avenue with some Mayan Ruins along the way!

All 7 of us considered it amazing. It was perfectly located 2 short blocks from the beach, but also had a great little pool out front where we spent half our time. Roof top patio, multiple floors, multiple balconies meant that everyone could find some away space. The best part was that it was fully equipped. There were all the beach chairs, umbrellas that we needed, and a cooler. Two bicycles with a bike lock and key were perfect for a quick ride into town for groceries. This is the second time we've been to Playacar, and the next time, we will book here; I'm sure we wouldn't find a better place. Had lots of quick response communication with both the owner and Sergio, the on-site property manager, who passed by several times.

We had an absolutely wonderful time staying here! We travelled with 6 adults and 2 children ages 3.5 and 5. I found the house and area very safe for my kids. The beach is a few minute walk like the other reviews said. There is a shower in the back to rinse off after the beach. The small pool was good enough for my children and a few adults. Though it isn’t heated so it does feel a bit chilly at first. I didn’t realize the pool is in the front yard right near the street, but thankfully the street is very quiet and only a few people walk by here and there. Pauline (the owner) contacted me prior to the trip to see if I had any questions and provide some advice, she was also quick to answer any messages while we were at the house. Sergio (the house manager) was so helpful, he helped us book 2 excursions, checked in on us to see if we needed anything and answered all of my questions while we were there (like how much I should pay for a taxi so we don’t get taken advantage of.) Maria (the house keeper) came every 2 days and kept the house very clean! We took the advice of other reviews and booked Sergio’s mom Laura to cook for our group. We were there for 9 days and did 3 breakfasts and 2 suppers. The portions are huge with plenty of leftovers for the next day. She tailored the food to our group, making sure dishes weren’t too spicy and even made some special things for the kids. Her food was amazing! We are already looking at coming back here again!

House have everything to offer and more. The host and her staff are quick to any situation that may arise. Super comfortable and accommodating. Prime location. You simply cannot get any better!!! We would love to come back!!

Pauline is an incredible host! She made our stay wonderful and was extremely helpful. In addition to quick and helpful communication, she helped us arrange shuttle ride to and from the airport and connected us with a driver who could take us to and from the wedding we were attending. The local property manager, Sergio, was also very helpful. We were able to hire his mother to cook a dinner for us one night--the dinner was excellent. The property was just as described. Safe and clean neighborhood with security staff + very close to the beach. I highly recommend staying at Pauline's residence in Playa!

The place was an amazing experience, Pauline was attentive to every need we had. I would easily give it more than five stars if I could. The place was clean, spacious, and had a great feel about it. The beach was so close and 5th Avenida was not too far but far enough to avoid the noise. I’d love to stay here next time we come to Playa del Carmen.

Wonderful vacation VRBO property. Room for all 10 family members. Clean & comfortable. Host, & property manager were 100%. Location to beach & town amenities excellent.