Beautiful villa with a large, well maintained Private Pool

The property is very tired and there were no pantry items not even salt and pepper. There was no phone for local calls, the tumble drier was broken and according to the cleaner had been waiting repair for a long time. Towels were clean but most were heavily stained and we had to ask for toilet rolls which were not replenished. The villa had not been cleaned, despite Covid regulations, before our arrival due to the managing agent Simone directing our taxi driver to the wrong property. We had received a key from VRBO for the correct property and another from her for a much smaller, equally tired, property which turned out to be in the same ownership. I had flagged this up before we left the UK and she assured me that there was no problem and our villa was all ready for our visit. Most people would at that point have checked the booking reference with the property reference but not Simone. When I told her the villa we had been taken to was the wrong villa she was adamant that it was the villa we had booked. I described the property we had booked to Kevin the property manager and he relayed the information to her but she said that had been booked by someone else and there was nothing else she could do as there was no other accommodation available. When I threatened to go to the police as I thought they were operating a scam, Kevin agreed to take us to the property we had booked. When I confirmed it was the correct property he arranged for a cleaner to prepare a bathroom and bedroom for us for that night with a full clean the following day. When I asked what would happen to the other party supposedly booked into our villa he told me that it was not our problem. We spent the first three days of our holiday worrying that they might turn up at the villa until Simone came to see us and explained that we were the party booked into the Villa. She is big on apologies but does not learn from her mistakes. At the beginning of the third week and a week after the villa had been cleaned and linen and towels changed of our holiday, she advised me that the cleaner would not be in again during our stay. When I asked her what exactly was in the cleaning package we had paid for, rather than admit she had screwed up again, she sent me a message, knowing that we had gone out for the day, asking when I wanted the cleaner No explanation or apology. She thought treating us to dinner would compensate for the bad start but her continued mistakes spoilt our holiday.

I had a wonderful stay at this Grandvilla. We had two couples and a few singles in our group. The villa is so big and really lovely, we didn't even want to leave the villa. There was a large veranda in the back, which had couches so you could read and relax, and there were also patios in the front of the villa, where you could barbeque, etc. There was a pool house where you could change and shower, and the pool really hit the spot. Near the pool was a gazebo, where you can look, sit, and watch the incredible view. Thank you so much for the wonderful stay, and we look forward to visiting again soon!

We held our small wedding ceremony and dinner party at the Grandvilla. Everything went perfectly- from the moment we walked in the door, to the moment we regrettably had to leave. My wife and I were so nervous about all the little details, but Alicia, the villa hostess, took care of all our questions and every aspect, and she had us instantly feeling relaxed. We spent two weeks in this gorgeous villa, and tears sprung to our eyes when we realized we had to leave. The villa is paradise. Alicia helped us with our reservations for things we wanted to see, detailed where and what do - she went out of her way to make us feel at home. Our ceremony and party went off beautifully and without a hitch, thanks to Antiguavilla, who made all the arrangements. The views here were absolutely stunning. The rest of the Grandvilla was pretty spectacular, too! All the guests raved about the place. We are still talking about it almost a year later. We wanted for nothing the whole two weeks. Everything was planned for us.