Zion Village Poolhouse (From $299) Sleeps 24 * Spa

The stay here was wonderful! We booked super last minute and the host was very responsive. Our coffee maker didn’t work the first morning but by that night we had a new one in the door step. I would highly recommend staying here. The pool was nice and the hot was even better after a day of hiking. I would stay here again!

We had a great time with our family at this property! The bedrooms, bathrooms, family room and kitchen were spacious and accommodated everyone comfortably. We loved the convenience of having our own pool and hot tub. Communication with the host and the check-in process was great. Our only complaint was that the property could use a deep clean and some minor touch ups and the pool cover didn’t operate correctly. We would definitely stay here again and would recommend it to others.

Unfortunately,I am unable to submit a recommendation for this property.DO NOT RENT THIS PROPERTY.... UTAH'S BEST VACATION management was a disaster to work with and was unable to address our complaints, fix our problems and provide solutions...POOL WAS FILTHY, NEVER CLEANED, NOT HEATED AND WAS NEVER TENDED TO OUR ENTIRE TRIP !!!!My friends and I selected this property based on having a heated backyard pool and spa and wanted to return to a relaxing spa and pool after a strenuous day of hiking.We were devastated to discover that pool was filthy, not cleaned and not heated with the cushions from the furniture in the pool.It was obvious that NO ONE had cleaned, tended or tidied up the outdoor area before we arrived.We contacted Utah's Best Vacations and were told that they would take care of it tomorrow.We returned the next day after hiking in Zion...to be disappointed that nothing was taken care of... untouched.... Once again I reached out to UBV and was once again told we are taking care of it and submitting a request to address this situation.I contacted them daily...yet nothing was ever done....Their solution was to refund 20% of the nightly stay... not the amount of our entire stay which included the pool fee and cleaning fee which they were not going to refund....I have spent close to 5 hours communicating with UBV team.Save yourself the anguish, aggravation and disappointment...DO NOT RENT THIS PROPERTY....

We were in the St. George area for the Rage Showcase soccer tournament. We selected this place because of the bedrooms and bathrooms. It was super nice to have so many bathrooms, made things so much easier when getting ready. The pool and hot tub were easy to use and control. We had a great time at our stay!

This home was one of our favorites we have stayed in. The pool and hot tub, outdoor fire and patio vibe was so nice. The house was clean. Beautiful and impressive. We did have issues with the oven when we were trying to make a few meals but they were responsive to try and resolve the issue. I was impressed and we will hope to stay at this location again in the future. One note- We didn’t love the hand soap- so if you are particular about that bring your own and bring laundry detergent. There wasn’t any when we arrived but they brought us several packets the next day.

Perfect place for our trip. Nice, clean and comfortable. I would absolutely stay again!

We had a great time, but there were issues.THE AIR CONDITIONING. It was 103 outside, but the AC could not get the place cooler than 84. The temp in the house only got higher and went as high as 90 for some rooms, no matter what we set the thermostat at.A couple of the bedrooms had little AC units that cooled those 2 bedrooms well, but the rest of the house was hot. There were a couple fans provided as well, but it can only do so much. Trying to sleep in the heat was difficult, and a little dangerous considering we had infants with us sleeping in a room that was 90. The baby monitor kept going off saying the temp was dangerously high.The host communicated info for check-in, and a backup code for the front door, and asked how things were, but didn't actually respond when I asked about the AC. I'm almost positive that most were automated text messages. I'm not sure my question about the AC was even read because when it was time for check out, more messages came in about check out, and hoping we had a good stay.Before arriving, they responded to some of my questions, though not all, and inaccurate info was given in some of the answers. We were told there was a closet big enough to fit a pack n play in (there wasn't), and that there were kid dishes available (also not there).The only other issue I can remember is that all the pool toys we tried inflating had holes and should have either been thrown away or patched up.Overall, we had good times, but with big issues.

This home is beautiful and it was very clean which I value greatly. We did have a problem with the heating of the hot tub and pool the first 24 hours. I specifically email the management company 3 times asking that the pool and hot tub be on and heated when we checked in at 4 pm. All my teenagers wanted to do was be in the pool. I was told that they would be on and heated upon our arrival, unfortunately they were not. When we arrived they were only 76 degrees and continued to get colder. I turned on the heat as directed but they were not heating and didn't all night. I communicated this to the management and they did send someone out to fix it but not until 2pm the next day. We didn't have a heated pool or hot tub for the first entire day we were there. The main reason I booked this property was because of the private pool and when we were unable to use it, it was very disappointing especially since I requested 3 times prior to arrival and told it would be working. Also, the location is great but it is noisy with the pickleball and basketball courts right behind it. I would also suggest that maybe you put a privacy screen so people do not watch you in the pool or hot tub through the small fence.

Overall, this place was great and fit our needs as a large family of 18. We stayed for 7 nights over Thanksgiving, and after lots of research we chose this place due to the pool for the kids. When we contacted the management co, we were told the pool was heated year round to 85-87 degrees. We were very pleasantly surprised to have full control of the pool and spa temps and that it was indeed possible to heat it to those temps despite having highs in the mid 50’s. The spa we set much hotter and it was great. One reason we deducted a star was because we specifically asked ahead of time for the pool to be heated and ready upon check-in and was assured it would be. It was not, and while it was heated by the next morning, we did miss out on that our first day. The outdoor space was everything we could want with plenty of pool inflatables to use, tons of comfortable seating, and awesome large gas fireplace and grill that all worked great. Cleanliness: some hair left in a shower drain, several beds required us to wash the top blankets, but overall very good. We did have a couple insects the first night and communication with management was excellent. They even had pest control come and spray and inspect. They assured us that there was no “infestation” and that it’s normal in that climate to have a few. My only other wish would be an upgrade from 1-ply t.p. and a larger supply of household needs like dish soap, paper towels, and garbage bags for a weeklong stay. But we loved it!

Modern home with lots of space to spread out for 10 adults, with plenty of bathrooms to avoid 'rush hour' traffic jams. We enjoyed the spa area of the pool.