The Epic 41 Vista Cay Resort Orlando Florida

The property is just like the pictures, quite nice overall. However, the property isn't as well kept as the pictures show; there is a big shelf that is falling off the wall under the big TV, and the mini blinds in the kitchen were bent & broken... minor things that should be fixed (or replaced). Upon check in, we found the downstairs king bedding had never been changed so we had to change those sheets after a late arrival. However, there is NO extra bedding anywhere in the whole house so we had to run out and buy laundry detergent! There's not even sheets/blankets for the hide-a-bed. I guess they think you'll sleep straight on the old mattress?There was only one bath towel per bed, one roll of paper towels in the kitchen, and just one roll of TP per toilet. I'd contacted the host many times trying to get more of these things but they never returned my text or phone call. I learned later that having 1 towel, 1 roll of TP and 1 roll of paper towels is considered standard around here (Vista Cay complex, Orlando or all of FL?)Not having the host/manager, or even the owner respond not even once in 5 days is totally unacceptable. For that alone I recommend you DO NOT STAY HERE.

My overall impression was that it was not as nice as the pictures presented. There is a definite need for some upkeep. Here are the issues:Need new blinds in kitchen because they are broken in sections, does not look appealing Need to fix drawers in living room under tv so they do t stay open because of falling off the wallConsider getting g a new couch because it is stiff and uncomfortable Need more towels, too fewNot fully stocked kitchen, I ended up buying g a spatula so we could make eggsThe hand soap that was there was diluted with water so just squirted out everywhere

Great location to Universal and kids will love the Mario themed room and play room. The host was very slow respond to simple messages and you could tell they were more AI generated than a personal response. Especially loved the message about the requested early check in that came two hours after the time he said we could check in. A few blinds had slats missing, one cabinet had drawers that wouldn’t stay shut and one TV was programmed in a different language that caused a lot of headache. I would still recommend this for the location but not for the service .

Great property that’s conveniently located close to Epic Universe.

It’s rare to find a 3-bedroom unit with 3 separate bathrooms, so that was a big plus for our stay. The unit was very clean and recently renovated, with modern finishes that made everything feel fresh and comfortable.The Super Mario–themed bedroom is fantastic if you have a Mario fan in the family, and the Super Mario game room shows great attention to detail. It’s a really fun space to hang out and adds a lot of character to the property.The location is excellent...about as close to Epic Universe as you can get, which made getting to the park incredibly convenient.Although we didn’t end up using it, the property also has a very nice pool area and a walking trail around a lake/pond, which looked like a great place to relax.Highly recommend this place and would definitely stay again!

Convenient location. Lots of spacing for family