Surf & Racquet Club #24 | New Beds, New You!

The property was nice.

Needed some updates with paint, larger kitchen trash can, list of basics included in the kitchen. Washing machine made a lot of noise. A/C is the downstairs bedroom didn’t keep us cool enough. The house was clean and ready but they wouldn’t allow us to check in because the door was coded to open at 4pm. If I had known the office was off Henry st., I would have shown up and inquired in person. Couldn’t use my rewards points during the payment process.

Group was very responsive to questions, perfect location, plenty of towels and papergoods. When our airline changed our reservations they were very easy to work with. Would stay here again.

Property was well equipped and comfortable.

No hand rails on front steps or anything to grab onto in bathroom. Curb on tile shower is unmarked and dangerous. On bedside tables tall lamps are a hazard. No apparent safety updates except night lights. Dated but charming Property is not listed as ADA compliant but could reviewed and updated.v Nightttime trip over shower curb resulted in ambulance

Amazing …

As group of three mature women visiting a friend in Kona, this was perfect for us. We each had our own comfortable bedroom with AC, ceiling fans and lots of closet space. The bathrooms were clean with plenty of extra towels. The kitchen was well stocked with cookware, glasses, plates, utensils, etc. grocery store nearby to bring in food any meal. The pool area was lovely and the water a perfect temperature. The complex was quiet and the grounds well maintained with lush colorful plants. W would definitely stay again and request this unit.

Great location, beautiful grounds and amenities, but the actual house, meh! Paid a lot of money for our stay, not a hotel, but a Vacation Rental from an owner. Staying in someone’s house, we presumed would have some level of personality, friendliness some Aloha Spirit! Not here. 2 rolls of toilet paper, one in each bathroom, for 6 weary travelers barely got us through to the first morning. Salt and Pepper, a little coffee until you make it to a grocery store? Nope. Fresh fruit, anything resembling a remotely friendly way to show appreciation for the good sum of money spent, and a warm welcome to your home for the next week? Nope. I spent a large amount on a “cleaning fee”. Basically a week worth of wages. Anything less than immaculate at that price, you’re getting hosed. The place wasn’t gross, but there was hair on the mirror, sand on the floor and don’t look under the beds. Not “large cleaning fee” clean. The kitchen counters badly need replacing, the furniture needs updating and the whole place could use a thorough deep cleaning. The house served our needs and we really did enjoy our stay, but with even a little effort, this place could be so much better. It was evident from walking through the door that this rental is solely for making as much money as possible by putting in the least effort possible. No personality, no welcome to the Islands, zero Aloha Spirit! Capitalism at its worst. Might as well of stayed at a hotel. At least my sheets and towels would have been cleaned, and we wouldn’t run out of toilet paper.

Condo was fine until we woke up to our bananas had been eaten by something. Communication was a bit difficult/ confusing did not get codes until after 3pm which i had asked for early check in at 2pm. Miscommunication . Was lil concerned about bubbles in downstair walls.

My family had a wonderful time on this property! Short walk to the beach, great snorkeling within walking distance, a pool for the kids and beautiful views. There were even some pool toys, beach chairs and other miscellaneous gear in the closet! We spoke to multiple families who make this complex their regular destination when visiting the island.