Shoal Bay Beach Retreat

great location

The house was a great space for adults and kids. No back fence means watching little ones at all times but a very quick walk to shoal bay beach and a short drive to little beach.There was no washing up supplies provided at all and I left a message with no response. Also I would have assumed some salt and pepper and maybe cooking oil would have been provided?Unfortunately the lady working at the holiday rental office was also rude upon collection of keys which put a stain at the start of our weekend.May want to also refresh roach baits as a few were around at night, but with all of the wet weather they would have retreated inside. A lovely weekend all around.

Left details with property manager. Someone is not doing their job. Should state details of steps. The property is a delightful family stay.(my wife and I are 80+)

Property was not very clean. A bit of a walk to get to the beach. No backyard fence so I wouldn’t recommend if you have young children

Property suited us well. Modern, clean. spacoius. A little out of town, but Nelson Bay is just such a wonderful place.

Lovely house, close to dinner , beach

The location was excellent and the house was very spacious even with 6 adults two teens and 2 infants. The only things we were somewhat disappointed about were the cleanliness of the oven and in/under furnitures (wardrobes, sofa’s, beds, dusty and cockroaches) and the basic kitchen amenities. The soaps provided were in little sachets barely enough to make it through the 5 days and also the soap for the dishwasher was a very low quality powder in a single use sachet (only 1 provided) it makes no sense to save on little things like these as there are very affordable alternatives that would create a much better customer experience. There are also some possums in the roof, so you will hear some funny noises at night.

The location and size of this property was fantastic. HOWEVER - the floors weren't clean (we even found a condom when we swept up on arrival); 2 rolls of toilet paper for 7 people for 2 days; no handsoap; no basics in the cupboards (glad wrap, cooking spray etc); air con wouldn't work; dishwasher was hopeless; doonas look like they haven't been washed in a really really long time (found dry blood on one of them!). I've tried contacting the property agent to discuss, but I keep getting told that someone will get back to me!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Terrific house in a great location. Perfect for a group of friends (like us)or a large family with three queen sized rooms and another with three single beds. Two bathrooms and a great outdoor area.

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I found Winnings hard to deal with. Got very sick of all the messages. I did not like the call centre approach at all. The house itself was ok. Had stayed there twice before.