SAN MARCO - THE PHOENIX

I would not stay here again. This property has significant drawbacks, especially for seniors. The negatives are: 1. You CANNOT sleep on the master bed. It is like concrete and one of the supports underneath is broken. The bed was so uncomfortable we slept on the couch. There is a small single bed in the second room that is ok but not for two people. 2. The shower is literally either scalding hot or freezing cold and it surges. 3. The apartment is on the top floor of the building (six flights up!) with no elevator. You’d better be able to climb stairs with your bags. 4. Advance travel info from the host could be better. Get ALL the travel details UP FRONT!! We are experienced world travelers but maze-like Venice creates unique challenges. Finding the linkup point was nightmarish. If you DO have cell signal (we didn’t — our fault), you can’t just use Google maps to navigate either, so get ALL the travel details in advance! When we finally did link up two hours (!) later, Salvatore was helpful and kind. The positives are: 1. It has a great location near major tourist travel spots (it sits literally right over a small canal) and it is spacious. This is a plus. 2. Restaurants and shopping nearby are great and within walking distance. 3. It has a kitchen with a washer/dryer combo (no directions how to use it though — we looked on YouTube to get instructions). 4. It has a smart TV with Netflix and YouTube, with free wifi.

We enjoyed our stay at the Phoenix. The location was great! The apartment was clean and had everything we needed plus more. Simone's partners for check in were great meeting us on the Theater Piazza at the well. Note: There are many stairs up to this apartment. I suggest to only take what you need up. Luggage storage is offered a few blocks away and at the train station.

It was not in the description that gondoliers pass just under the living space windows, it was a nice surprise to hear the guitars and singers a few times a day! Looking out the window and down, the beautiful gondolas passing was a treat. Grocery is a 3 min walk, cafes and coffee super close!

We had a wonderful stay. The location could not be better, the check in process was wonderful (they pick you up in a water taxi, bring you to the closest dock and walk you to the VRBO). The bathroom, bedroom & kitchen were all very well kept and clean. You have to take your trash out which occurs very early. We slept in most days and this was an ordeal w an early departure. Also wish they had at least one extra mirror in the unit for getting ready.

This is a wonderfully spacious, nice apartment. Comfy bed and couch. The company that manages the property was very helpful and available for help. I suggest letting them arrange the boat transfer (we came from the train but they organize from the airport too). It is on the 4th floor with no lift but not bad really.

No communication from host prior to arriving in Venice, and I’m the one who reached out from a restaurant where there was wifi. No idea address. No one to meet us, top floor, 59 steps with 4 heavy suitcases. Apt was cold, no paper towel, no mirror cept in bathroom only chest up. Not recommend

Cosy apartment which provides everything for an agreeable stay. Fully equipped kitchen. La Fenice Theatre 1 Minute walk, big supermarket 3 minutes walk, many other shops and restaurants around. Ideal for discovering Venice

This home is in a central area and within walking distance of everything! It was a 2 bedroom with a table in the living room, which is where you want to hang out! Washer/dryer combo was a nightmare and there were no directions. The A/C did not work well and the bedrooms were hot. All in all—it was okay.

Excellent

Property was exactly as described - great location and had everything needed. Only think I would add was that there are three flights of stairs so if you are physically challenged at all, it may not be the apartment for you, BUT we will definitely stay there again.

Fantastic property, great location. My only complaint is that the unit is on the 4th floor with lots of steps to carry your luggage up and down. The air conditioner is undersized for the unit. It took one full day to cool the unit down.

Fantastic property close to absolutely everything, yet quiet neighborhood to escape the crowds when you want a break. Great host and process - would highly recommend. We loved our time - thank you!

4 flights of stairs a bit of challenge with heavy luggage Location 5 minutes walk from San Narc square 7 min from Rialto bridge leading g to San Polo area which very worth going to.