Large Pool - Hot Tub – Elevator - Gated Community - Ping Pong

The house has some positives and some negatives. The size of the house is fantastic with well appointed bedrooms. The location is great. The tower balcony is perfect for sunsets. The game room in the first level is a nice plus. The issues we had were on the main level. The living room has too little seating for the size of the house. There is plenty of room for another sofa and it is needed. The kitchen is barely functional. What the owner needs to do is clean out the drawers and throw away and replace everything that is broken (i.e can opener and wine opener) and replace what is barely functional (the pans). For that nice of a property and for that price, the kitchen should not be the land of misfit utensils and appliances. The house generally worked for our family of 11 adults but I would likely not stay at this property again.

Extremely Disappointed – Stay Away From This RentalOur family had been looking forward to this vacation for months, but unfortunately, this rental completely ruined the experience. After a seven-hour drive, we arrived at the property around 10 PM, only to find that the house was not ready for check-in.The condition of the home was unacceptable:- Beds were broken and unmade, with no clean linens in sight.- The kitchen was dirty and clearly hadn’t been cleaned between guests.- The pool was filthy and unusable… they didn’t come clean it until Saturday and we were checking out on Sunday - Moldy bathrooms To make matters worse, the customer service was absolutely terrible. We reached out for help and were met with zero support or accountability. Instead of offering solutions, they immediately warned us that if we left the property, we would not receive a refund—completely disregarding the fact that the house was uninhabitable.In the end, we were forced to rent hotel rooms to accommodate our family, which added unexpected cost and stress to our trip.This experience was not only disappointing but also completely unacceptable for the price we paid. I would strongly advise others to think twice before booking this rental or working with this management company.

I don’t like to rate a place as being bad. This house was beautiful. The pool was not in working condition though. The spa didn’t work. The house was spotless. Very clean and accommodating, however after all the rain came ,it rained in the house. Causing damage to the windows. Maintenance jumped right on it. The elevator was out of order, so my older in laws had to stay on the ground floor. Overall, our stay was great. We had fun, and that was our objective. To be with family and have a good time.

The house was very accommodating for the size of our family, however, this home needs repairs and updating. Several things were nonfunctional that we had to call about. Wifi in Carriage House was basically non existent.We did have a great vacay

The property was not efficiently maintained. This is advertised with a pool but the pool was not operation at all during our stay. There were many other small issues like leaks and lights that didn’t work. The location is great but it was a huge let down for 8 kids to find out they couldn’t use the pool.

Overall the house was clean. The kitchen could use some new pans and some updated cooking utensils. Location was great, easy walk to the beach, close to restaurants & shopping. Hot tub gets very hot and the heated pool was nice for our New Year’s stay! Amenity center had a nice playground, big pool & hottub and pickleball courts.

My family and I visited the property for Thanksgiving Holiday. The house itself was great. Located within a gated community, we felt safe and secure. There was no issue with accessing the property or any of the amenities. My niece (15) loved the bikes. We didn't make use of the garage because the driveway better than accommodated our vehicles. There was plenty of room for everybody and the Carriage House provide a great private space for the couple. Regardless to age or physical limitations. My dad (86) was able to maneuver through the spacious house without incident and my niece (39) really enjoyed being able to move around the house using the elevator and not being restricted because of her wheelchair. The master bedroom was UH-MAZING, complete with a garden tub. The kitchen was well equipped (Although, some of the cooking pans could stand to be replaced). There were more than enough plates, cups, glasses and cooking utensils. The starter packs provided by the owner were great. We literally had everything we needed and more. The outside temperature didn't allow use of the pool, but the hot tub was great for relaxing after a day of shopping. The weather did a flip-flop on us the last two days (it rained, and the temperature dropped) but everyone was comfortable. The property is conveniently located to shopping (grocery stores, mall, pharmacy), the beach, restaurants, and fun activities. HIGHLY RECOMMENDED

We had minor appliance issues. This home needs a little more TLC and a pest control service.

House could use update. Floors were dirty. Had issue with air conditioning in third floor being replaced. After installation, I had to clean floor in bathroom as it was dusty and full of dirt. Did not plan on housekeeping on my vacation. We did enjoy sitting outside on top deck

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had an amazing time with 15 friends. Plenty of room to spread out. Very comfortable and clean. Would go back.