Dog-friendly home with grill, free WiFi, swing bench - next to Russian River

Property as advertised. Was a good weekend getaway location out of San Francisco.

We wanted a place to get away for a very special occasion. This property ticked all the boxes upon reserving it online. When we arrived it was so much more in every way! Beautiful inside and out with a serenity that really takes you away from it all. The skylights and windows were the perfect balance of natural light and privacy. The layout was so interesting with multiple ways to explore this beautiful home. We brought a suitcase of just in case items, anything from a potato peeler to tape. We didn’t need a single item from that bag. The home had every amenity for cooking, cleaning, and creature comforts. Interesting decor and extras of things like linens. It was lovely in all ways! Thank you for having such care and consideration for your guests. We loved experiencing your beautiful, well loved home in the redwoods!

Really cute and comfortable house. Much roomier than expected! Loved the fireplace and the yard.

Great location and cozy rustic appeal. Enjoy the cabin vibe and the great outdoors. Fresh air outside is better than staying indoors.

Pros: close to the river and town, cute house, lots of space, nice porch.Cons: The photos online are misleading-it is VERY dark in the whole house & there are not enough lights-bring a reading light if you want to read. The living room furniture is soft with no support-fine if you aren't prone to backaches or needing support. There's no binder with information on how to use things in the house. Despite having a 22-year old with me, we could not figure out how to use the remotes to access tv. We only had access to the dvd player and some apps. The thermostat was unusual, so I contacted the company. I received one text telling me to look it up online. Then, two hours after I figured out how to turn the heat on, I got a nastily-worded text reminding me that I knew when I signed the contract that there was no AC. I had never asked about AC. The worst thing by far was the toilet paper situation. A house that sleeps up to 6 people had about 3/4 of one roll of TP. The response from Vacasa was that they only provide starter supplies, as if that amount of TP would be sufficient for even one person for the 4-night stay we booked. The text told me to go buy my own. I know that it's hard to judge tone in a text, so I recommend that Vacasa train their employees on customer service. If you're looking for just a place to sleep and eat, this place is great. Just remember to bring your own TP and any food item you need in the kitchen (absolutely no condiments, salt/pepper, oil, etc).

The house is close to the river and town. It's run by an agency, so don't expect much in the way of amenities (which is what they consider toilet paper to be) or good communications (snarky texts is what you'll get).

Cabin was well loved, beds comfy, securely fenced property for dogs (we didn't have any). Netflix streaming was nice. We had no hot water or heat, but Vacasa got a handyman out by noon the next day to fix both (regulator at the propane tank). Aside from that snafu, our stay was comfortable and we would book again if we could be assured that amenties were functional.

This place is so cozy! With an electric fireplace, comfortable couch, love seat, blankets, dvds, books, artwork on every wall, personal touches, and a deep fandom for dogs, this place is perfect for any Russian River stay. I would very much like to return, stay longer and enjoy the place a little more.

The rug was super wet in one area

Cozy house with a nice yard no dishwasher but great place to stay if you’re OK with that

This place is super close to main street Guerneville, was clean and easy to find, and was very comfortable. We had issues with the stove not working and no way to make coffee. Not a huge deal for us as we were only there for a couple days but I could see it being annoying for a long stay. My girlfriend also banged her leg on the twin bed frame that sticks out.

The house itself was great! Pre-arrival was confusing b/c the map directions (Google) showed the house next door instead so it lead you to believe the wrong one was being listed. The stay was good up until he day before we were to checkout when the main gasline to the house was shut off somehow. The gas company was called but they didn't show up until the afternoon. VICASA did not send anyone local out to help and asked us to check out the pilot lights, circuit breakers, gas line ourselves! We had planned a big brunch using the food we had purchased for the week long stay. So, not only did we not have hot water to shower, we could not use the stove or oven to cook. Management did not send any of the local team out to investigate or help - they just called the gas company. Had they sent a local out, they probably could have seen the main gas line had just been shut off and it would have been an immediate fix. We had to have cold breakfast and lunch. So, we moved our big brunch to the day of checkout so we didn't waste all the food we had purchased. We asked for a 1-2 hour delay in our checkout to accommodate this as compensation for being without for nearly an entire day. Management refused our request! VICASA had other rentals in town and could have easily moved us to last on the list to be cleaned and given us the hour we requested! The entire stay was tainted b/c of such poor customer service! We will not be using any property that uses VICASA as a management company.

Hot water turns on immediately +++

Overall a good experience for a couple nights in Guernville. Convenient location. Clean and rustic charming home. Some amenities a little outdated but still quite well stocked. Recommended.

Nice, quiet, scenic. Great area for walks and hikes. good place for a short stay.