Castaway Lagoon Warrnambool

Property for us was in a great location. The place housed everyone very comfortably. The host was incredibly responsive

Excellent

Filthy shower recess with visible mould. Biscuits under the bed. Disposable bed pad under the mattress protector. Power went off when using spa. No bbq. Balcony seating covered in bird droppings.

The location is good however the condition of the property needs attention, did not really meet our expectations based on the price paid.

No check-in details were sent, left waiting for almost three hours after a six hour drive. Host “flying back from Gold Coast” so not answering calls. Vrbo in process of finding somewhere else for us to stay when he finally answered phone, texts and email. No apology, just put blame on Stayz. Got in to find stairs very narrow and inhospitable to disabled family member as bedrooms and sitting area on separate level to kitchen. You had to walk through a bedroom with a bath in it to get from the car to the main living area. Privacy, nil.The place was filthy. Cobwebs in every corner. Dust buildup everywhere. Mould in the main shower stall, and plaster flaking off the wall near the shower. Skirting boards dirty. Only one towel each, for a beachside property, so too bad if we wanted to wash our hair. Only one hand towel for the whole house, and no bath mats. Only two rolls of toilet paper for five days for six people. Only one rubbish bag, but an almost full rubbish bin which they asked us to put out.Host denies any issues of cleanliness as he “was there four weeks ago and did the cleaning himself”. But I have pictures.The dishwasher malfunctioned two days into our five day stay. No strainer for washing salad or draining pasta, no dish drainer, or soft cloths for wiping down benches, etc.A great location. Beds comfortable enough. Would not stay again, but it’s on the market anyway.

Was so dirty floors had not been vacuumed von webs everywhere dirty bathrooms looked like it hadn’t been properly cleaned in a very long time

Properly was close to all attractions in Warrnambool. It was specious enough. Kods loved all the games provided. Owner was just a call away.

This house was in a great location. Unfortunately it was incredibly dirty, definitely not up to standards. We will not be coming back to stay here.

Fantastic location and good amenities with lots of space for the family to spread out.

Stayed 2 nights for family event in Warrnambool The old adage you get what you pay for Some areas need more cleaning and issue with old power board that the heater was plugged into overheating. Great location clean linen and kitchen although we did not cook there and good price for 6 adults Thanks Tony

Wasn't very clean as we found a lot of rubbish including an apple core eaten and rotting away under the couch, rubbish in the bedside tables, no remote for the downstairs spitsystem, broken childproof gate and the highchair for babies is not secure and is dangerous as well as the railings outside balcony is rotting away as well as rats living on the balcony but apart its in a reasonable location

We enjoyed the stay plenty of room for us all, maybe a little cleaner a few cobwebs and spiders around. Thought by the pics it had a BBQ but unfortunately it didn’t. Otherwise all good

I’m a return visitor to this property. Everything has been thought of. All we needed was our clothes and food. Easy to get too, comfortable and welcoming. We’ll be back again soon

We did enjoy our stay here in Warrnambool. The property is close to the beach and breakwater and a short drive to the shops and restaurants. Three stories of town house means lots of room to spread out.