Bright and Breezy Riverfront Chalet

I have stayed in the same neighborhood multiple times but this was the first time booking with this host. I've never worried about receiving my access code because it's never been a problem. We drove hrs to Pigeon Forge only for the host to not send us the access code. I messaged and called the host with no reply or answer. I finally called Vrbo and they tried to contact the host. They were unsucessful also and Vrbo had no choice but to give us a refund. It wasn't Vrbo's fault and they did offer a solution for us to find another place to stay and they would pay up to the amt of what we paid if the cost was more. It was July 4th so of course we couldn't find a place to stay so we had to drive hours back home. The host didn't reply to the message or call me back with an apology. I will never book with this host again.

Great location. Great neighborhood with walking trails. Clean chalet. Highly recommended.

We loved this rental! The location by the river, close enough to the parkway, was so peaceful. There’s enough space for our family to play games, watch TV, or relax on the porches or by the river. We enjoyed having a full kitchen and spent time walking around the neighborhood

We spent 4 nights at this home. There were a few issues when we got there. For some reason I didn’t get the check in email and the place wasn’t cleaned. After speaking with the owner, a cleaner came within an hour. The place was as pictured and close to the main part of Pigeon Forge. It was nice to sit on the back porch swing and enjoy the river. The queen bed was squeaky and sheets wouldn’t stay on with the mattress pad. Then that room’s shower drain wouldn’t stay open. But overall we enjoyed the place.

This place was the perfect spot! We wanted to be close to things but able to go back if we wanted to rest. It turns out our 3 kids had so much fun fishing on the river that we stayed there for most of the trip! Communication was great too!

We have stay at this rental in the past and loved it. We were sure we would have the same experience, however the checkin process was disappointing. We did not receive our check in details and I contacted the property manager to get our entry code. I tried several modes of communication as did Verbo. After two hours of trying to contact the property manager I finally received a text message and the problem was solved. I’m hoping this was a one time occurrence. I will however take this into consideration when finding a rental in Pigeon Forge.

Location is extremely quiet. There is a little bit of a drive in and out of the neighborhood, it does come out right in the middle of the Pigeon Forge strip. Home is very comfortable. Kitchen has everything you would need for a normal stay. Only minor complaints, no tissues in bathroom, could use a couple extra hand towels and a couple more bars of soap.

Location was great. House was clean and inviting. Everything was as advertised. Sitting on the swing drinking coffee and watching the river was wonderful. Would recomend to anyone looking for peace and quiet near the attractions in Pigeon Forge.

Had a great time and the home was perfect

Nice area. Real close to everything but tucked away off in a nice area with no noise or traffic. My only regret is I didn’t stay longer.