Arbutus Summer House

Host is very responsive and the property is nice. The only problem was that there are very few amenities. I had to buy hand soap and soap for the shower as well as napkins and there were only two towels available in this three bedroom listing.

Property is well located with good parking. Owner was responsive. Beds comfortable. But...instructions inside the property were outdated. We had trouble with internet connection because instructions had us logging into the wrong network. Chairs in kitchen do not look like the picture. They are all torn and broken to the point you can barely sit on them. Kitchen was dirty. Moldy cloth in sink and moldy washer. Bathroom tub had hairs and dirt in them and drains plugged. Holes carved out in the drywall. There was obviously no oversight of the condition of the property. Seems like the owner has a terrible cleaner go in after rentals but doesn't actually care for the place. I did speak to the owner about these things and left early, but the owner would not reimburse us for the nights we didn't stay. Terrible experience. Not remotely close to the quality of other properties I have stayed in on VRBO.

We enjoyed our stay at this property.

Check in/out was easy. Residence was clean and beds were comfortable.

We had a lovely time at this home. It was the right size for our family with 6 adults and 2 kids. I appreciated the prompt responses from the owner whenever we had questions and requests they responded immediately. The house was equipped with everything we needed. The location was close to the beach and downtown. Will definitely consider staying here next time if we come back!

The property was perfect for our family of 4. Everyone had their own space, we had everything we needed, shopping for essentials was close by as well as close access to public transit making it super easy to get around. Would definitely reach out to book again!

Everything as advertised