3944 - Carolina Escape - Duck Retreat w/ Pool & Hot Tub | Sleeps 13

The floors were not cleaned, my daughters scrubbed the floor and I took pictures of the dirty swifter, the screens were tore out, the bottom door wouldn't stay shut unless you locked it.. the dryer wasn't working properly had to do two 70 minute cycles for clothes to dry I did call the property manager who said she would let housekeeping know about the dirty floors and hand railings. the kitchen cupboards were peeling in some places and there was mold around the fan in the master bedroom on the first floor off the kitchen . We had a good time because we were with family and enjoyed all the grandkids!

This property was everything as advertised. Would recommend!

First I would like to say that we had excellent response to our calls for problems. When we checked in, the 3rd floor air conditioner was not working. We thought it would take awhile to cool so we waited but temp climbed to 85. That rendered the entire living area and a master unusable. We doubled up on beds on lower floor that night . Someone was there early to check and decided unit needed Freon. All was working well when we returned from the beach and that afternoon. Wednesday evening it rained hard . There was 1 1/2 inches of water in the ground floor which was another master . The water receded as soon as the rain stopped but again had to double up on beds as no one could sleep on ground floor . Maintenance was there early in morning and brought a dehumidifier. They returned late afternoon to sanitize floor. No one was able to sleep in that room rest of the week as it felt damp and had odor of disinfectant. The pool and hot tub were great! Loved all of the kitchen and dining seating. Not to be picky but feel these merit mentioning: Crisper drawer in fridge broken . We put in in master closet. Several of the bathroom and kitchen cabinet doors would not stay shut . Ceiling fans were filthy. Toilet seats were not in good shape and stained.