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Rates & Availability
Review
Features
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Smoke-free Property Fireplace Iron/ironing Board -
LANGS SPOKEN
English -
FAMILY FRIENDLY
Highchair Microwave Refrigerator -
BEDROOM
Air Conditioning Bed Sheets Heating -
BATHROOM
Hair Dryer Towels -
ENTERTAINMENT
TV -
OUTDOOR SPACE
Balcony -
FOOD AND DRINK
Coffee/tea Maker Microwave Refrigerator
Map
Rates & Availability
Review
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Rachel C.
Submitted Feb 19, 2024
Stayed Feb 2, 2024The check in/check out process was terrible. We had to wait til day of to see if we could get an early check in; I called a few times about it and at first was told we should be able to but then was told it wasn't clean and they would get back to me. I was also only able to get in touch with an agency overseeing the property and not the actual property manager. I never heard back so we just went to the property to see if we could drop our bags but had to wait about 2 hours to get into the room. This was 12-12:30 and normal check in was 4:00. The room was not clean when we got in to drop our bags so we waited around for someone to come and clean the room but 4:00 came and went and no one came. I called to complain and then I finally heard from the actual property manager. She was very nice and did try to fix the situation; she said we could stay in a different clean room for the night and someone would come first thing in the morning to clean our room. But we never got a code for the other room so had to stay the night in the dirty room. Then housekeeping only came to clean the room the next day at 11-11:30 after we already wanted to shower and go to breakfast. After they actually cleaned they did a good job and the room was nice and in a good location. Then we were offered a late checkout at 1:00 at the end of our stay to compensate for the issues with check-in. But we went to brunch that day and came back around 12:00 but our code no longer worked and we had to call again.
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Nancy J. Bowman H.
Submitted May 22, 2022
Stayed May 17, 2022Mixed use neighborhood provides coffee shop, interesting restaurants, and a grocery store. Streetcar immediately accessible. Local riders very helpful in navigating the system. Recommend upping the amenities by providing a second chair and using a fitted bottom sheet. Also recommend addressing slippery shower pan, a safety issue.