Features
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Availability
Review
Features
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Smoke-free Property Desk Iron/ironing Board Phone -
INTERNET
Available In All Rooms: Free WiFi -
CONVENIENCES
Elevator -
THINGS TO DO
Fitness Center -
ACCESSIBILITY
Elevator -
FOOD AND DRINK
Free Breakfast Available Coffee/tea Maker Cookware/dishes/utensils Dishwasher Kitchen Microwave Refrigerator Stovetop -
GUEST SERVICES
Concierge Services -
FAMILY FRIENDLY
Kitchen Microwave Refrigerator -
ACTIVITIES NEARBY
Outlet Shopping -
BEDROOM
Air Conditioning Bed Sheets Heating -
BATHROOM
3 Bathrooms Hair Dryer Shower/tub Combination Towels -
ENTERTAINMENT
Cable/satellite Channels TV
Map
Availability
Review
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Cali S.
Submitted May 1, 2026
Stayed Apr 24, 2026The actual location was great (especially Susan at the front desk! She went above and beyond to help us!). It was clean, a great value and so nice to have the extra space compared to a typical hotel room. The employees were all nice and helpful. The outdoor area definitely is more run down than the pictures make it look. The pool was closed for the season, the hot tub was filled in with concrete, but they did have a gas fire pit that was going pretty much the whole time. My rating mostly is because I had reserved 3 separate units back in Oct 2025. When I got there to check in, on Apr 24, 2026, I was told that my whole reservation, all 3 units, were cancelled on Apr 18, 2026!!!! I had 3 families there to check in, and no where to stay! The location was fully booked (and apparently over-booked!), so my 3 rooms were just cancelled without ever notifying me! I even received confirmation emails all week leading up to the stay AFTER they were supposedly cancelled saying, “Are you all ready for your Reno trip?” and “Everything is all set for your Reno trip to check in on Apr 24-26.” I spent almost 2 hours on the phone trying to find a place to stay and figure out what happened. VRBO insisted I was still booked and “everything was fine,” when I was standing in the lobby where everything was obviously NOT fine. VRBO had my money, and we were 3 families without rooms!!!