Ocean Key Resort

In short: Clean hotel, but terrible and insufficient parking. The room was clean, and the water got very hot, which was nice for showers. The attendants at the front desk were very friendly and helpful. I didn't like how the pool/hot tub area was in the lobby. There was basically a glass wall around the pool area, making it its own separate room, in a way. There were people NOT in the pool area, but who were hanging out in the lobby watching people in the pool area. I found that to be very creepy. The horrendous parking was by far the worst part of the stay. When they painted the lines around the large support pillars in the parking garage, I think their intention was to not block/lose any parking spaces, but that attempt failed. The way the lines are painted in relation to the support pillars, you end up losing two parking spots, one on each side of the pillar. Then, even when there wasn't a pillar in the way, people would park over the line, making the spot next to them unusable (they should have been towed). It was especially bad at night. The later into the evening it got, the less likely it was that you would be able to find a parking spot. I'm not exaggerating when I say we drove around for at least 20 minutes, up and down the levels in the parking garage, before calling the hotel to complain, and find out what we were supposed to do because we obviously didn't want to drive around the parking garage all night. Only then were we made aware of the parking next door.

Underwhelming. Very small kitchen and living area with uncomfortable pullout couch. Says it can accommodate 4, but that 3 is more realistic.

We loved the room, it was very clean, had a full living room and kitchen, staff was friendly. We also liked the restaurant that was connected to the hotel. If you don’t want to walk a far distance I suggest catching the trolley since the hotel is on the opposite side of the strip. All in all, we were pleased with our stay, I do recommend.

Lady at front desk was unprofessional and had nasty attitude. Eas told it was oceanfront property and it wasn't. Very cheap furniture and uncomfortable sofa. Bed wasn't bad. Ill never stay there again.

Super close to the beach and many great restaurants. All the staff we met were very nice and professional.

The host stopped replying after taking full payment. I went to check in after driving 12 hours only for there to be no reseravtation at the resort.The staff was not helpful in anyway and left me and my family stuck to figure it out ourselves.

We've stayed here numerous times. Rooms are clean and well appointed. Great location for us. Only one working elevator the last 2 stays.

The Good, easy to find/get to. The check in took a while and the information provide by staff was minimal/lacking but we were able to get in a few minutes before check in time. The location, though not on the beach was still a good location and easy walk to the beach. The Bad, pretty much everything else. The unit was not cleaned very well and it was really ran down, as is the “resort” it’s located in. We had constant issues with the stove not working, no deadbolt lock on the door, just to name a few - and even though the host moved us to another unit there were still issues with the plumbing that were not addressed in the second unit, and even though it was cleaner than the first, it was still very poorly cleaned and ran down. The building was also evacuated numerous times, once late at night, due to an activated alarm. So we spent a lot of time in the parking deck since we couldn’t access our unit. There were numerous things concerning safety that I brought to the attention of the host and his response was I needed to be interviewed by the police, which I was willing to do. The host said he was going to send someone to the room to speak with me about the safety concerns but no one ever came to speak with me. I have to say this was the worst VRBO experience I have had. I would not recommend staying here.

Mother/teen daughter trip. The location is perfect; only thing between the property and the beach is yummy Waterman’s Surfside Grille. Located at the end of the board walk, so less crowded but still a close walk to everything. Only downfall is rooms are not very resistant to noise, we heard a lot of traffic 24/7 and other guests from their rooms. Still a great stay for the price!

Overall great experience. Check in was quick and easy, they even gave us a parking pass before we were able to check in so we could go to our event and not have to move our car. Unit and building were clean in a great location. Parking garage is super tight. Unit had a living room, galley style kitchen and a bedroom. Was perfect for our stay.

Nice, clean, comfortable property. Easy to get to and check in. Was very close to the beach.

Worked great for our family of four. Right next to the beach. Definitely would recommend.

The location for us was great. The unit was fairly clean - little things here and there (bathroom in general, sink area) were not clean. There was an AC leak the first full day so maintenance had to come in and deal with that for about an hour. Second day power went out (everywhere in the area) but the AC never came back on. We had to ask twice before it worked. The kitchen isn't really a kitchen and the laundry is a building laundry with 2 washers and 2 dryers - half of which did not work. We liked it for the location but there were just a lot of issues.

The only bad part about our stay was parking. The parking garage is not set up for bigger SUV or trucks. It’s a nightmare really. They should ask for the type of vehicle you will be driving and atleast allow you an alternative to there small out of date parking garage.

There were no issues from start to finish! Anytime we needed something we asked and got it right away!