Private Cottage With Great Surroundings

Upon our arrival, the door code did not allow us entry. Multiple attempts were made to contact customer service. Approximately 45-60 minutes, I received a call from customer service. A second code to the door did not work. A third code was given, it did not work either, however, another person in our party used the last code to gain entry to the key box. That allowed us to use a physical key to gain entry. Upon entering the house, we found it to be accurately described from the VRBO site. This is where I incurred the next problem. The WiFi network that was listed in my arrival instructions was not able to be located. Another call back to customer service, which took approximately 30 minutes to speak to a representative. When speaking with the representative, he did not listen to my description of the problem. I informed him that the WiFi network did not appear on any of the smart TVs or my phone. He reply was to unplug and restart the router. I attempted again to tell him what the problem was, but he chose to talk over me. This was extremely frustrating. Eventually, I was told a maintenance worker would be at the property the next day. The next day, as promised; a maintenance worker arrived and corrected the problem with the door code. However, he could correct the problem with the WiFi. It should be noted there is very limited cellular reception at the property. Additionally, my son was unable to complete his homework, due to a lack of WiFi network

Beautiful house and land and location!

Perfect cabin for our family vacation with 9 people! Clean, easy to get to/close to Boone and blowing rock, and easy to communicate with rental company. Highly recommend!

House was great!!!

Just as expected. Very nice stay, minus the weather we had

I put my friends up in this house which was walking distance to the house we had our wedding

Pros - good location, Easy to get to Boone and Blowing Rock from house Cons - mattresses were dirty and internet speeds are not sufficient

We had a great stay at this beautiful home. The house is perfect, and the location was great. Close to town and close to the ski resorts.

The group enjoyed ours staying there, though it was a rainy weekend. The cabin was nice and clean inside as well. We were a little nervous about the road, but it was okay since there was no snow. The two problems we had was the wifi, a bit unstable even after we reset it. Also, the room upstairs with a double bed was cold, and you could feel the wind blowing thru the window; we had to move on the second night. Overall, everything is good, fast response, and good management.

The location of the home is ideal, and it’s just a short walk from the home to an amazing mountain view. Despite some hiccups with the wifi, the property manager went above and beyond to resolve our issues, and we were especially grateful knowing that our stay was during the holidays.