UNIT 2111 - 2/2 at Island on Lake Travis

Like - Quite place, scenic view, privacy, good amenities Dislike - property needs maintenance (ceiling fan was boken, dining chairs need maintenance, dining table needs maintenance)

Overall this property was just not it. We were shocked at the low quality compared to the pictures. The beds were rickety. There were 3 roaches. The water took a lonnnng time to heat up, so much so we thought it was broken. Then the AC went out. The sink faucet needs to be repaired. The place is “clean-ish” to the eye, but you can tell it’s not been well cared for. I was shocked to see some of the other properties. We definitely booked the worst out of all of our friends and paid the most.

Excellent place to have a vacation stay. Stayed there for 75 days. Any minor issues we had was quickly solved by Northshore staff. Condo was quite roomy with a good sized patio.

The Island at Lake Travis is an excellent place to stay. 3 pools and 3 hot tubs with a complete exercise room including a sauna. Have dealt with North Shore Vacation Rentals for a couple of years and have found them to be excellent to work with. Very easy to work with and problems are always solved quickly. Highly recommend staying here.

I took pictures, there was feces smeared on the wall in the master bathroom upon arrival. They do not clean under furniture, dust and left over food from previous tenants. Master bed sheets had a blood spot, not stain, so I’m not sure if sheets were clean to begin with. Utensils in the drawer still had food on them. Microwave had a busted door, fridge was dirty. It’s like they just fix the bed and changed out the trash. Master tub also had filth from the jets. The facility itself needs more love. If they just cleaned, a thorough cleaning, it would be so beautiful! Cleaning crew take pride and do better!

We really enjoyed our stay; thanks for your care for the place. I have a few mechanical reports to share, lest you don't notice them yourselves at some point. They did NOT diminish our enjoyment at all, though. 1) We couldn't figure out lighting. The overhead light above the coffee table, how to turn it on? Maybe labeling the light switches would help. 2) Similarly, the lamp beside the chair in the living room wouldn't turn on, testing all switches and even substituting an extra lamp we'd found in the closet. 3) Many of the dining room table chairs had broken legs, quite a liability for young children sitting in them. 4) The door from the living room out to the patio has a hard time latching. Thanks again for establishing such a comfortable place for our family to get a much-needed getaway!

The views of Lake Travis are spectacular. Our two bedroom Villa was in excellent shape and had everything we needed. The exercise room and sauna were first rate. Having two swimming pool areas with hot tubs provided ample space for everyone to enjoy them. Indoor parking is a nice touch. Enjoyed working North Shore. Had a few minor issues with the Villa and they were handled promptly by Jayson. All in all I would highly recommend staying on the Island at Lake Travis and will definitely return.

Was a great relaxing get away for the family. Plenty of space for the four of us. Kids had a great time feeding the deer and swimming in the pools.

We have stayed in a different unit in this complex before and had been happy. This time was not great. The unit was pretty dirty (as in some of the furniture looked like someone had smeared ice cream or something all over it). There was no soap or dishwasher detergent. I'd also say the exterior pictures and map with highlighted unit are very misleading. The highlighted unit was actually the sales office, not the actual unit. The actual unit looks right over a traffic circle. And finally, getting into the complex is a real pain. The keypad to let you through the gates is absolutely horrible. You have to enter the code several times to get in and often we would get booted out of the system for no apparent reason and have to start over again. Very frustrating. On a positive note, once in, parking was easy.

Only complaint is guest beds are to hard

Our condo was beautiful and comfortable. While it did have a view of the lake, next time, I would try to get a unit that has a full lake view from the balcony. Additionally, I would CERTAINLY get a top floor unit! Footsteps from the unit above as well as the shower/bathroom activities from the unit above can be easily heard (this was especially disruptive at 12:30am!) Overall, lovely, just lovely. It was a very nice respite from husbands and children for a couple of days away. We truly enjoyed it.