Snowbird Special Jan-Feb! Harbor & East Pass Views~Balcony~2BR East Pass 208

Stayed 4 days and AC went out the first night. Sent email to RealJoy vacations which has automated response they will respond within an hour. I didn’t receive any email response, which was interesting because I sent two email questions prior to vacation that were promptly answered. It was near 90 and nearly impossible to sleep. Called and found out they were aware of the issue and working on it. AC came back on about 7 pm the last night so was relieved to get sleep before driving back. But later that night AC out again so maybe got 2-3 hours of sleep. We had AC maybe 16 hours of the 4 days trip. I understand these things happen but to not receive any response is unacceptable. Also one of the two elevators were out the whole trip and tried to take grandson to pool was roped off and closed until we left. It had been open the first day. The trip was to visit my daughter and grandson in military before they move overseas. They had to sit in the car with AC on to eat dinner and get a little sleep. Sent another email after returning and 4 days later still no response. I would be cautious if you are staying there.

Great and easy experience checking in. Felt very safe and secure with property. Pool and hot tub were great. Very clean and the whole experience was stress free.

Unfortunately, the condo I initially selected had A/C issues that I did not find out about until I was almost there. Due to it being the same day I was supposed to start my stay, there was some difficulty in finding a nice replacement. However, RealJoy worked with me to find something appropriate and made sure I was well taken care of. They also stayed in contact to ensure I had everything I needed and that my stay was satisfactory. Overall, I was happy with my stay and I would recommend them.

Terrible. Beware! We tried so hard to make the best of this place, as it was our only summer vacation. Refrigerator constantly leaks water on floor (front finish bubbled up, not a new problem), ice maker froze up, does not dispense ice. You can’t buy/store a bag of ice because water pours over and turns it into a solid block. kitchen faucet pours water at base and floods counter when turned on. We had to use 2 of the precious few bath towels to contain the flood everyday. There was only 1 kitchen towel provided. Keurig coffee maker was broken.Living room couch cushions stained/stinky. Had to cover with a sheet. Master bath ceiling and shower covered in visible black mold. Master bed linen was a flat sheet and an empty duvet cover, no blanket. No guests allowed in exercise facility, owners only. Internet was out for 2/4 days, Roku stick had no cord, so no smart TV option for when internet did work. Upon checkout was notified that 5 pool pass bands were missing and needed to pay 50 each for a total of 250 extra charge. Only my husband and I stayed at this property and we did not go to the pool, never used the bands. I found a link on Amazon, 6 for 500 of these bands, why would you need to reuse them? This seemed like a scam to charge an extra 250 per rental. When Realjoy called me about extra charges, I mentioned the above issues with the rental. The response was “we will look into it” no offer of reimbursement for the multiple failures during our stay

I had a wonderful stay at this condo! The space was exactly as described, clean, comfortable, and well-equipped with everything I needed. The location was convenient, and the check-in process was smooth and easy. Communication with the host was prompt and helpful. I would definitely stay here again and highly recommend it to others!

Great views of the bay and sunsets! Loved the large balcony, spent a lot of time on it. Condo was exactly as described in pictures. Access to balcony from main area, master bedroom, and 2nd bedroom was very nice. Kitchen was fully stocked. Pool area was nice and grills were conveniently close. Great family vacation!!!

We had a great stay and loved the place and location!

Check in and check out easiest. Customer service ease to get hold of and were friendly. Only complaints was I didn’t have a broom and the beach access was a little further than expected but not bad at all. Felt like we have beaches to ourselves with out shark worry.

We enjoyed our stay here! It was the perfect location for fishing, watching sea turtles, and the best seat in the house for sunset views over the water. We took the water taxi for a meal on the harbor, but it also wasn't a bad drive to get here either. It's a great spot.

Difficult time entering property, lock to unit not working properly. Had to call numerous times. Construction in park area took away from view, husband probably got bite 200 times by bed bugs. Had to call doctor it was so severe. Had to vacate property mid week. Never had a vacation ruined because of these circumstances. Staff response quick and were apologetic.

The property was spacious and roomy. It was clean and felt comfortable. The balcony was our favorite! Great view of the bay. Location is convenient to beach, but a bit ways from stores and activities. There was an issue with the guest shower, but maintenance followed very quickly and resolved the issue. One small suggestion would be a fresh coat of paint and beach accessories for guests. Our stay was great! We will definitely be back again!