Sandcastle Condominiums Unit 407

I checked into Sandcastle on Saturday evening. I had to step over a pair of men's BVD's to get to the check in desk. Even though they had given me a card detailing how to check into the internet, I was not able to sign in or connect the TV. I finally called the front desk and was told it had been out all day. They didn't know when it would be up and there was not manager on duty I could talk to. I was told they would be in Sunday morning. The manager did not show Sunday, so I was pushed off until Monday. The assistant manager I talked to told me the internet was off as of Thursday morning, and the repairman scheduled for Monday morning did not show. The boardwalk to the 'exclusive' beach was not available to me as I was using my walker and it contained at least five sets of stairs. There were two elcetric recliners in the room. I had to use one as my luggae rack as they did not have one, and the other did not work. The pillows on the bed were the softest I've ever seen, and when I asked for a firmer one for my arthritis, I was told 'I don't think we can do that'. Housekeeping did make two firm pillows, and they worked well. When requested, they did not send me a copy of the contract. I reccommend everyone to be very careful before booking this facility.

Excellent location and friendly staff. Would definitely stay here again!

Very nice beach accessible property and close to town in Port A. Recommend

The is a very clean room, great view of beach, and easy access to beach. Queen bed had memory foam topper that was not comfortable for us, always slid off on one side. Nice lounge chairs but could only plug one in, other plug did not reach the already full outlet. But would use this facility again, front desk very welcoming, nice pools and hot tubs on property

Nice clean condo and facility. Great staff and good access to beach. Over-all great stay! Thank you

Nice clean place and great location

2 adults stayed a few nights - enjoyed our stay. All accommodations were as listed and location was great. We would return.

Nice pool area & close to beach. Had covered parking

Great property for a couple on a weekend getaway. The check in process was time consuming and inefficient but most everything else was great. Property was clean but sand on the floors even before ever going to beach. We would have appreciated more than two bath towels for a 4 day stay. As it’s on the coast ….. trying to dry a towel to reuse was challenging . Non stick cookware would be great ….. at least one to cook eggs and breakfast. It’s more of a hotel with cooking abilities than a typical VRBO. Looking forward to coming again.

Our 1st trip to Port Aransas. We'll be back! Perfect location. Short walk to the beach. Great pool. Loved it!!!