Pelican Beach 111 - Beachfront, Gulf front Pool, Hot Tub, Indoor Pool, Free Golf

I would rate the resort a 5, the room a 3, and the mgmt company this is through - a 2. Destin is great! The room is on the 1st floor corner of the Pelican Beach Resort. 30 seconds walk to the beach, 10 seconds to the pool. I was nervous about safety, but the resort has a security guard at the entrance checking out each car and each guest had to wear a colored wristband at all times (or they would be escorted off the premises). However, right outside your front door is an outdoor stairwell and the garbage pickup area. This has a huge dumpster out front and a garage door that they open and shut. This is right outside the main bedroom window, so unless you have a fan to block out noise (like we did), I would not recommend it. The convenience of getting to the beach and the pool from this room is a huge plus. However, this doesn't have privacy on the back balcony because it's slightly above the pool area. From the back balcony you can see the beach area but the water is somewhat blocked from the sand bank. (Pool towels are also not provided, so bring some!) When we entered the room, it had a strong cleaning smell. Overall the room appeared clean, although we found a hair on the main bed (not changed?) and the bathroom cabinet has chipping wood. The bunk bed is in the wall of the main hallway when you walk in. There is a sofa bed that is really not comfortable. Customer service available via phone/chat. Now to the issues...Maintenance and checkout... We checked in late on a Saturday. Sunday morning we noticed the TV in the living room didn't work, the step trash can was broken, and there was a bulb burnt out. We chatted with Panhandle Getaways and they put in a work order (this was around 8:30am). All day, nothing fixed. Called Monday - CSR said they submitted the work order to the resort for them to fix it and should be done in the afternoon or day. Nothing all day. Called the resort directly that evening - no work order had been submitted!?! Texted CSR Monday night and Tuesday morning - they reentered work order saying it was urgent. We checked out Wednesday - nothing fixed. Checkout time is 10am (resort is 11am?!) and our door code to our room stopped working BEFORE 10!! If we didn't have someone still in the room, we would have been locked out while loading the car! My advice - book through Pelican Beach directly. We would have but they were booked up, the rooms are also less expensive, and the maintenance is through them anyway.

Renting the unit was hassle free

The location of this unit was great. I question the cleanliness of the unit. When we first got in the unit the dishwasher was full of dirty dishes because the dishwasher was not working. I called and got the maintenance division for the rental and he told me he was putting in a work order. I believe someone came in when we were not there because they put the baskets in the dishwasher, but failed to fix it. It would have been nice to know someone was coming to the unit while we were out. We found socks in the bed of the top bunk. The worst part is the mattress in the master bed. One side of mattress is sunken down at least 7-8 inches. It is like someone scooped out all the bedding and it cups around you when you lay in that side. The side windows of the unit need replaced. When it rained, water poured in through the window. The unit needs updated and until that happens, I would not recommend this unit to anyone.

Came to Destin since accommodations in gulf shores had sustained damage from hurricane sally Good accommodations for price, great location The only downside was the horrible odor from trash collection area and on-site cafe not opening until 8 am

5 out of 10. Not that clean and it was during Covid.

Check in easy Location of room is right by trash dumpster so every morning it’s extremely loud

Nice resort, very helpful staff. Condo we stayed in was worn.

The condo and location was awesome. Loved the beachfront view. We arrived Sunday afternoon and there was the Red Tide when we arrived. We were unable to be on the beach very long due to the respiratory issues . My Grandson has asthma and the said the Redtide was killing him . We only had 24 hrs there because Hurricane Michael came and we had to evacuate and left for home on Monday afternoon. So all of this was beyond anyone’s control but was so disappointing . I am hoping to get a refund and may try this again some year .

The bathrooms needs to be clean the floors, so dirty under the bed! The condo is perfect if it’s clean!

very nice stay, great location on bottom floor - no need to use elevators. Near downtown destin and harbor walk. 2 very nice pools (crowded) and just seconds from the beach. Comfy beds but condo was a little dirty. Super loud noise every morning around 7 am right outside condo from garbage guys. Complaints from previous reviews have been fixed (hairdryers,etc). Well stocked kitchen, nice tv, and great view from balcony. would gladly stay again :)