Oceanfront Topsail Reef condo with fast AC & WiFi - beach access & tennis

Great view. Uncomfortable beds. Definitely not as clean as expected.

Ridiculous guest relations, we couldn’t check in our room for 3 hours. I talked with 3 different coustumer services people and 1 manager. They couldn’t resolve the problem after 3 hours the manager came. He tried to fix the door but couldn’t. Than finally maintenance guy came and opened the door. Event we couldn’t lock the door And stayed 6 nights whithout locking the door.. They told me to refund the money but never called me back. Even J called and asked for refund and late check out.. We couldn’t get late check out. They told me to refund $40 only. We will see… Definitely won’t come back!

clean place to st

The portable AC unit had a high pitched whistle sound, similar to a dog whistle. Very annoying, so I would only run the AC when I was not at the condo. I would recommend hiring an exterminator. There was a very large bug, 99% sure it was a roach that I tried to smash on multiple attempts throughout the condo. The living room furniture and bed were comfortable but overall I would not stay here again.

Everything was as we expected Very clean,found what we needed

Everything veiw sound and really comfy. I'm going to stay again

Pros: room was clean furniture was new and in good condition. Vacasa staff were extremely nice and showed great customer service. Negatives: Dishes in the cabinet were dirty. WiFi and one tv was not working for the first 3 days of our stay. I was required to be there when the tech came to make repairs which took 3-4 hours. I must say that Vacasa was extremely nice about the situation. The biggest negative and everyone needs to know this…. You are unable to safely access the beach during certain times of the day. They have sand bags up at the base of the condos but the water is crashing against the bags during the day. If you go out during low tide you’re fine but the rest of the time you may get swept off your feet. I watched others try to access the beach and get knocked over as well. This is a safety hazard and I’m surprised other people have not been injured. One of the waves crashed through the steps as I was going down and knocked me over but luckily I only had minor injuries. Please don’t bring young kids here in less you plan to drive to public parking to access the beach.

Great place to stay in a great location!

Great location and updated furniture to include a pull out couch. The bunk beds were awesome! The condos are a bit outdated but for the price you can't beat it. We even extended our stay. The AC was cold and there was an amazing breeze from the beach!

Loved the property and the view ! The only thing was the furniture in the living area is tiny. Other then that .... a great experience !

Very small room compared to others in the same building. Pot and pans had crusted on food from previous renters. The furniture was very small. Great for little kids but not adults. Access to the beach is not existent for this complex. Sandbags in front of the building cannot be walked on so you have to use the public beach access south of the complex. Good luck trying to sleep in the twin bed. I'm still hurting! View of the ocean was great. Even got to see a bunch of dolphins for a couple of hours. The complex is very quiet for the most part. Really nice to hear the waves lapping on the shore at night.

Everything was great except furniture