Ocean-view condo with balcony, W/D, 3 pools, fitness center & AC

The location was great; however, service was poor at best and even felt like taunting at times. We needed towels for ten and only eight were received initially. We arrive on Friday and not until late Sunday morning where the two additional towel were placed on the ground outside of the door. Additionally, it was difficult cooking as all of the Teflon pans and pots were severely scratched and unusable. While there is a spider issue throughout the area, this location has more than most area and it took about 20 minutes to remove the spider to feel comfortable on the deck. One of the best parts of the stay was the Mexican restaurant. Great staff, food, drinks and pricing. The absolute best part of the location is the ocean. It would have nice to receive more than one set of towels for bathing. For what is being charged that should be a given. Actual dates for the stay were Friday, October 3 to Monday, October 6

We have a wide range of ages (children) for our family vacation. This location was a perfect size to accommodate all of us. The beach was not overcrowded for the “beach bums”. The pool was perfect for those who enjoyed both. The boardwalk and other activities were all within 20-30 min drive. This was our first time staying here and it was perfect.

This place is huge and offered a great space for our family to enjoy our time together. However, it was not clean. I sent photos of a used towel and trash bag left in the bathroom bait room a previous renter, the dirty kitchen trash can to Vacasa and was told they'd look into it and we never heard back from them after that, even after I reached out to them again. Some of the beds were not made up, there was a bare mattress (no mattress pad), a fan was not working, the floors were well worn and unclean and the deck furniture was really dirty, we could not comfortably use that space. Upon check out, I stopped in to speak to a manager rather than post a negative review, I was told to wait... Eventually I left as we were on a time schedule. I texted one more time (on the same thread that they responded to saying that they would look into it) and still, no response. It's really unfortunate, the front end communication was excellent, but the follow through was poor.

The unit was extremely dirty. Multiple things broken. Refrigerator had bugs in it and was filthy and smelled of rotten crabs. Unit covered in trash, sand, nothing wiped off. No toilet paper at all left in bathrooms. Tubs extremely dirty and didn’t drain. Fridge had big crack in it inside the fridge. Dishwasher rusted inside afraid rust would get in dishes. Cobwebs all over everything. Toys and old food inside couch and hanging out. Balcony door folding doors off hinges. Spoke to Vacassa who eventually sent cleaners. But it delayed our plans by hours and we had to insist it had to be cleaned that night. They said originally they would clean in morning. Not acceptable. Unit is wonderful, great location, love how large the unit is. But it was filthy looked never cleaned. Even the cleaners they sent were shocked they kept saying they couldn’t believe it was rented that way.

Location to beach is great, having the pools was good. Place was dirty when we arrived and still had the trash bags outside the door. Floor was so gross we had them come back to mop. Ended up buying some swiffer pads and had the kids wipe it down and it was much improved. Given the other reviews on cleanliness I would think they would try harder.

The good: true 4 bedroom condo, and each bedroom has its own bathroom. Kitchen was reasonably spacious as were common areas. Cons:. Sold as ocean view, which it has... If you're leaning just right. And forget the lilting sounds of the ocean, three large AC units right outside the unit ensure they're all you here. Amenities vary wildly...nice gym and decent pools, but Keycard access randomly worked and didn't from day to day. Never knew which door we'd be able to use. Wifi is borderline useless.

The condo was in a great location. Could sit out on the balcony and see the sunrise and sunset and the beach. Could spend the am at the beach and the pm at one of the 3 pools. Family members all had their own bedroom with bath. Far enough out of crowds but close enough for a trip to Williamsburg, Busch Gardens, Aquarium and Norfolk Zoo. Only complaint was the cleanliness of the floor. Nice trip.

We had a great time. This condo suited all our families needs. We gave a couple points in our survey on floors, rugs, etc. Otherwise pretty nice place. Of no fault to the owners or Vacasa but the workers outside using the scissor lift could use some training. The beeping was nonstop all day for 4 days of our stay.

The pools were awesome and the view of the ocean and bay were beautiful The condo was very spacious

This unit was beautifully decorated with plenty of sleeping for everyone in our party. It was very clean and well equipped with everything we needed for a comfortable stay. The couches and beds were comfortable which is always a plus in short term rentals.