Features
Map
Availability
Review
Features
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PETS
No Pets Allowed -
BEACH
Near The Beach -
SAFETY
Carbon Monoxide Detector Installed (host Has Indicated There Is A Carbon Monoxide Detector On The Property) Fire Extinguisher First Aid Kit Smoke Detector Installed (host Has Indicated There Is A Smoke Detector On The Property) -
BEDROOM
2 Bedrooms Bed Sheets Provided Sofa Bed -
GENERAL
Unit Size: 1065 Sq Ft (99 Sq M) -
KITCHEN
Coffee/tea Maker Cookware/dishes/utensils Dishwasher Microwave Oven Refrigerator Stovetop Toaster -
LAUNDRY
Laundry Facilities Washing Machine And Dryer -
PARKING
Onsite Parking -
INTERNET
WiFi Available -
OUTDOORS
Balcony Barbecue Grill -
POOL/SPA
Hot Tub Shared/communal Pool -
BATHROOMS
2 Bathrooms Hair Dryer Shampoo Shower Towels Provided -
WORKSPACES
Office -
LANGS SPOKEN
English -
THINGS TO DO
Fitness Center -
ENTERTAINMENT
DVD Player TV -
LIVING SPACES
Fireplace -
CLIMATE CONTROL
Air Conditioning Heating -
LOCATION HIGHLIGHTS
Near The Sea -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Availability
Review
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Stuart B.
Submitted Sep 8, 2023
Stayed Dec 31, 1969The unit was not cleaned properly, the floors in the kitchen and hall were not washed in awhile. The the other floors were not even swifered dust bunnies under the the furniture and the dresser had to be wiped out so dirty
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Randall K.
Submitted Jul 10, 2023
Stayed Dec 31, 1969Needs new appliances! Refrigerator door has to be pushed shut at bottom. The stove burners won't fit down needs burner pans replaced. Coffee pot is old and needs replaced. But very nice stay!!
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RUTH C.
Submitted Jan 5, 2023
Stayed Dec 31, 1969A few comments regarding our stay. The master bedroom had ants. I had a drink on the nightstand and woke up to ants all of it that following morning. I like the new furniture but the cording is already worn and torn. The sliding glass door off the porch will not shut from out side. The area and the place is still a very nice place to visit. The new stairs are great.
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Sam & Nancy L.
Submitted Oct 4, 2022
Stayed Dec 31, 1969we were only there until Tuesday because of the evacuation. Someone needs to clean out the dryer. the lower vent is full of lint. I removed as much as I could. (FIRE Hazard)
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Dedre B.
Submitted Sep 13, 2022
Stayed Dec 31, 1969I feel the quality of the Hibiscus has gone down hill. The buildings look bad. Entry way looks bad and also the fence is falling down. There was construction going on and made the parking very difficult as the supplies took up a large part of the parking lot. Just was not happy with my experience this year.
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Kathryn M.
Submitted Aug 2, 2022
Stayed Dec 31, 1969We have been going to Hibiscus for over 30 years. After this year, we will never go back. First, the parking issues we had were horrendous. People parked in our assigned number spot. The whole week there were cars with NO PASSES taking up all the guest spaces. When I was actually able to get through to someone the statement was always the same, “HOA II is in charge of parking, it's not our responsibility”. I was told the issue would be remedied but the whole week all those cars without passes were never moved or towed. Second, the construction that was going on in Buildings A - D caused so many problems with parking, noise and safety. The construction materials took up too many of our parking spaces. The construction was loud, and one of the reasons we use to love Hibiscus was the quiet, family friendly atmosphere. I was even pushed off the road by a huge dump truck that would wait for me to drive by! Third, it took management way too long to respond to safety issues inside the unit. What is the point of having an emergency/after-hours number if no one responds for 2 days? We use to receive excellent and efficient customer service. By not having anyone on site, the HOA has caused a huge issue. The leaking, which was never fixed and extremely dangerous. The moldy dishwasher. The mold in and on the walls from the leaks. The fridge was broken. Remotes for the tv were missing. The leaking water heater, which obviously leaked for a long time do the floor actually falling apart around it and the mold, was repaired but no one ever came back to repair anything else. And after I notified the “management” about the dishwasher, fridge and other leaking areas, no one responded. The partying and noise were incessant. Since no one is onsite after business hours and you cannot even contact anyone, no one had repercussions for their behavior. We saw people eating, drinking and smoking in the pool every day and night. There were also several nights of adults having sex in the pool at all hours. And not once did we see anyone actually clean the pool! And we would have seen it because the people in E202 stayed up all night and were loud and inappropriate. The family-friendly atmosphere is completely gone at Hibiscus now. Management wouldn't do anything about our complaints and concerns. And St. Augustine Beach Police could not do anything because “they are owners in E202” and with no management on site we knew nothing would be done. It was quite obvious to us that rules only applied to some. Our stay was ruined from all of the above and from the harassment we received from the people in E202. The police couldn't do anything and obviously management doesn't care because they allow it to happen (we were told the members of that unit could not return because they had been previously arrested on site.) And the people with dogs in the units! And taking them to the pool deck, which is a Health Department violation! But that's okay, but having a plastic cup of water with a lid next to the pool will get you kicked out!! I have never been treated so rudely by a Hibiscus employee. And I'm not even sure if she was a Hibiscus employee. She seemed more concerned about us not having WATER on an extremely hot day than the dogs that were drinking out of the pool, the broken child safety gate ( which was reported to the Health Department by me) or the absolutely disgusting dirty and unsanitary bathrooms in the clubhouse! It was the worst week we have ever had in over 30 years and we've been through a tropical storm there before! The only reason we stayed was my son drove over 14 hours from Virginia to see his grandmother, probably for the last time due to her medical issues and we tried our best to enjoy the week despite all of the things mentioned above. We also didn't leave because despite EVERYTHING we were hoping for something to actually be done. We should have known that management no longer cares about our happiness, health and safety after they told us we couldn't get a refund or moved to another unit. I could keep going on and in about how bad everything was, but I am almost absolutely positive no changes will be made. And that is why WE WILL NEVER RETURN! And on a side note, you'll be hearing from our attorneys.
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Chryspan M.
Submitted Jul 25, 2022
Stayed Dec 31, 1969We have been Hibiscus timeshare owners for 32+ years and love our annual stay. Thank you for replacing the blinds with curtains in the living area and main suite. Unfortunately, only 2 burners worked on the stove and the final repair occurred on July 15th, one day prior to departure. Place mats need to be replaced. Dining and living room chairs are great! The improvements are appreciated! Looking forward to Summer 2023!
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john s.
Submitted Dec 6, 2021
Stayed Nov 27, 2021When I arrived at the condo it was very spacious and clean. The management keeps the grounds clean. 2 pools areas and hot tub grill Steps to the beach. Perfect!!!!!!!!