Emerald Grande 1025

Vacasa has neglected this unit. MBR bath shower door hinge loose, ice maker not working properly, 2nd BR bath exhaust fan not working, towel hooks loose from walls, curtains do not cover balcony door, MBR door or LR window and do not open or close well. Also, dinnerware is missing (only 3 butter knives, 4 teaspoons and missing steak knives. However, view is spectacular from 10th floor.

Beautiful condo and property. The views are spectacular. The condo was very spacious and comfortable. We will definitely plan another stay in the future. Highly recommend this property.

The condo is large and the balcony views amazing. The kitchen had enough materials to get by (although they could be updated) overall, nothing to complain about.

The view was amazing. The room was spacious and clean. We had a wonderful time and can't wait to go back. The staff was friendly and helpful.

Great place to stay, with the best view.

Great area. Lots of great food choices. Good for walking!

When you walk into Emerald Grande you are greeted by the front desk ladies who are so sweet and knowledgeable. After getting our room keys we headed to the room and our excitement quickly turned disgust. As soon as we opened the door a terrible musty smell filled the entire room. We decided to keep the patio doors open for a while to air it out hoping it would get better… no change. We tried spraying perfume to cover. No help. My daughter found an empty medicine bottle in the room that we stayed in- not a huge deal but then wondered how clean the room was. We got in late so I messaged Vacasa at midnight about the issue and didn’t hear back until mid day on the second day of our trip. Room still smells and it won’t budge. Vacasa emailed and said they would let their maintenance team know. I made sandwiches for my family and a small black bug scurried across the kitchen counter. I ended up calling Vacasa after not hearing anything and they said they would have someone call me to set up a time to come to the room. That evening we decided to take matters in our own hands and bought car air freshners and clipped them on a fan that was in the room as well as sprayed other room freshners. On the 3rd day of our trip Emerald Grande called after 12pm and said the maintenance man was there asking what time we could meet. We were in Okaloosa island and I asked if 2:30 would work and that didn’t work for him. Our trip was 3 nights and 4 days so I told them to forget about it.

We enjoyed our stay in this condo, the views are beautiful! This is the perfect location for food, entertainment within walking distance. We will for sure book this unit again in the future.

Awesome views, will be back.

Unit had great views, nice accomidations. The only downfalls were being able to only set the thermostat to 70, it would not cool the unit down very well on our 90+ degree days. Also, the unit next to us were smoking and the smell would somehow come thru the HVAC system and we could smell it every time they were lighting up.