Beautiful 4 bedroom penthouse by the beach

Let's start with the positive. Carlos the house manager was available and helpful so 5 stars to him. Check in was confusing because we entered through the garage but the security guard did not know which elevator we need to use so we walked around in circles in the garage with our baggage. The unit was clean but run down so 4 stars. There were doors that didn't close and the brown sofas had springs popping out when you sat on them. The hot tub is really an outdoor bathtub for 2 and the jets did not work. There was filtered water provided which was also nice and the refrigerator worked. The dishwasher was hit or miss. There is a partial ocean view which we enjoyed. The listing is false. This is NOT a 4 bedroom and that made this an uncomfortable situation. So, that really takes the rating down to 1 star. This is a 3 bedroom 3 bath unit and 1 of the bathrooms has opaque glass walls so no privacy. There is a king size bed with 0 privacy in the upstairs living area. NOT A BEDROOM! downstairs 1 bedroom with king size bed and ensuite bath. 2nd bedroom has 2 twins with access to hall bath. 3rd bedroom is off upstairs living area with full size bed. See photo for reference. I feel that the photos on VRBO could show this so you are not mislead but they do not.

We were a family of 9 adults. The place never felt crowded.The property is as pictured. It is in an excellent location. Laura is super. She answered questions and requests quickly. I would stay here again.

We loved this condo. It was in the best location, half a block from all the action on 5th. Very quiet and peaceful. Actual street was not busy and there was a taxi stand always ready. So nice there was underground parking and security at all times.manager was great and met us there. Owner very kind and responsive. Pools were nice, one shallow for the kids and another standing depth. Nice gym. Only negatives was that the kitchen was a bit bare. Also be aware that upstairs has two rooms connected, you must go through big room to get to little one, and the little room is very very tiny and only has a full size bed. But it met our needs. Would stay again.

This is a beautiful apartment with and amazing view. It is very confortable and spacious; we were a group of eight adults, and it was perfect for all of us. The building is beautiful with a gorgeous pool and a great gym. The location couldn't be better because the beach is just 20 meters away and Playa del Carmen's action it is just 1 block away. We have stayed in this apartment twice... that says it all. The apartment is very clean. They provide a very good service, great attention, and a great advice about restaurants and places to visit. Thanks!

This had to be one of the best places we've stayed at in Playa. The penthouse was spacious and actually even better in person than what the photos looked like. Sigurd was extremely responsive to questions we had prior to our arrival and the entire trip experience was incredible. We will definitely be staying at Sigurd's penthouse on our next trip.

This was the first time my entire family (my parents, my sister and her husband and their two kids age 8 and 5) have been on vacation together in Mexico, and the Magia penthouse couldn't have been more ideal! It offers plenty of space, both indoors and outdoors, for everyone to spread out and relax, and even with eight people, we never felt crowded or cramped. The kids loved the pools, and although the beach access right in front of the complex isn't ideal (there are boats moored there and lots of sandbags), there are several very nice beaches with better access just a few minutes walk away. The flat is well-located for restaurants and cafes, too; I was worried about my dad's ability to get around, since walking isn't as easy for him as it once was, but there are many excellent restaurants close by, and he never felt too taxed. A couple of things that could be pointed out: if you are a large group and you're going to make use of all of the bedrooms, it's worth noting that there is very little privacy for whomever takes the upstairs bedrooms (there are two beds upstairs; one is in a room with a door, the other is an open loft-like space, and they share a bathroom with a frosted glass wall). It didn't matter much to us, but I imagine it could be a problem for travelers who prefer private spaces. Also, I was a bit concerned about the kids going up and down the concrete staircase without a handrail, but their parents instilled a healthy amount of caution in them in advance, and they were very careful and just fine! Those minor details aside, it was a perfect week in Playa. Thanks so much to Sigurd and Laura (the wonderful property manager) for making our stay such a pleasure! We will definitely be back again!

We have stayed in this apartment several times and this last time for 8 nights. This penthouse has a great location, spacious and very clean. This was pure luxury. I would highly recommend this apartment to others and look forward to coming back again.

This apartment was fantastic. We were two families and it was perfect as the apartment was in 2 floors. Containing everything you need. Great outdoor space with pools. Close to fantastic beach and is very central to everything you need in Playa del carmen. Have you hired a Car, you safely park in the basement. The area felt safe. We had a great stay here and can really recommend this apartment. Fantastic