Tranquility - Brand new hot tub, 3bd/3ba, pool table, river access, community lake

The cabin was as described.

This property was absolutely perfect for our family Thanksgiving holiday. Kitchen was well stocked with cooking utensils and cookware. Everything was in working order and the hot tub was enjoyed by all. Thank you for a wonderful stay and this propoerty will be one we return to for sure.

House was very clean and plenty of room for everyone also located in a very quiet neighborhood

Great cabin and stay. We enjoyed our stay very much.

The property was excellent - very clean and well stocked.

As an owner of a cleaning business, we know how important reviews and complaints are, we notified the manager of the rental company that there were cockroaches in the kitchen, the floors in the kitchen were dirty, and they needed to refinish the wood floors in the kitchen and bathrooms. Around the washing machine there was a lot of dust and lint from the dryer. The curtain in the first-floor bathroom smelt weird and then the blinds in the upstairs bathroom were broken. At 4:10 the manager had called us to let us know that there was no propane and we wouldn't be able to use the fireplace that night, they had told us someone would come fill up the tank the next day, but they never left us know if someone did come by that day because we were not there. The check-in was a mess, we came from Florida and drove 10 hours to get there, when we got there it was pitch black, there was no one at the gate to answer in case someone couldn't get in, we couldn't get in with the code we were given until this nice lady who happened to be a friend of the manager let us in because she saw us struggling, after that we had trouble finding the house because the number was not visible and it's broken and on the floor. The house is beautiful, and the view is amazing, but it was our first trip to North Carolina and our welcoming was not a great experience. We definitely want to go back but without these inconveniences if not then we will have to find a different company to rent from.

This home just needed a thorough. There was dust on end tables, lighting, tvs, furniture etc. Very noticeable cob webs, roaches crawling on the counter tops (I have pictures) and running behind electrical outlets, in the kitchen area. Windows were so dirty that you could not enjoy the view of the lake etc. While getting out of the hot tub, a mouse ran across in front of me. Most of all the day before we left we noticed mold that was growing on the rafters, to which I have pics and videos. I am highly allergic to mold. I kept wondering why I was having to use my inhaler so much and coughing until I was choking. Especially in the morning. I’m assuming it was from breathing in mold all night. I ended up with bronchitis after coming home from there. The whole place smelled musty and moldy. Luckily we brought Lysol and counter top cleaner to spray and clean the areas. The air vents were extremely dirty and we found dried up food under the couches.. I know this is a rental, a cabin in the woods, and you will have bugs, critters, musty smells and even some webs. But it just was not clean. Most of all something needs to be done about getting rid of that mold. If you want your guest to feel comfortable and enjoy their visit to this home, without having to clean it first. Then hire a 5 star cleaning company, pest control company and most of all a mold removal Specialist. With this being said, I’m sure the home at one time was clean and beautiful. It just needs some TLC.

Fine

We enjoyed our stay at this residence. It’s close to all the nearby activities. We enjoyed seeing wildlife and swimming in the lake after walking the nature trails.

What a fabulous getaway and views of the lake. My only advice would be to bring some floats or something for the lake to save money as opposed to buying them at Ingles. Can't wait to come again. This was our first time staying in Riverside.

The house was great. Didn’t use the pool table but play lots of card games around the kitchen table. Great proximity to Chimney Rock and surrounding golf courses