Fireplace, Wraparound Deck, & WiFi at Chalet Cabin

Great place! We loved our stay.

We are really dissatisfied with our stay at this house. While we did receive timely responses, the actual concerns were never addressed like the bathroom mats, trash bags. The dishwasher has been leaking. There were no bathroom mats and trash bags (broken trash can) provided. Despite reporting these issues on the first day, no one came to fix or check on them throughout our stay. We also experienced a hot water problem, which remained unresolved. Additionally, the dryer filter was not cleaned, and there was a significant amount of pet hair left inside. Several utensils were chipped and not in a condition suitable for use. When a home is listed as a vacation rental, we expect basic maintenance and cleanliness to be taken care of before guests arrive. Unfortunately, these conditions caused a lot of inconvenience during our stay. Thankyou!

Tony, our host, could not have been more attentive. He checked with us several times during our 3 night stay. Loved the large deck. The location was fairly close to Martinsburg, as well as Inwood...no problem finding fun local pubs with great food. ust a few things that could be improved upon- although none of us planned to utilize, we found the advertized hot tub to be dry (no water) and could not locate any operating instructions. - the 1 and only tv was located on 2nd floor up a flight of steps...1 of our fellow travelers had recently had a knee replacement and, therefore, we really could not utilize tv.

Nice relaxing place. Enjoyed it very much.

Overall we really enjoyed our stay at this cabin. We really liked the layout and the location. There were a few issues however. When we first arrived it was cold because they don't have a thermostat to control the heat. It took a little while before the floor board heaters heated up the house. The issue could have been resolved with the pellet stove however it wasn't available at the time we stayed there. Presumably it does broken. When we first arrived we did not have water until the next morning. Apparently they are on a well and the water reserve was depleted. I figured out that the upstairs toilet is running non-stop and probably is the cause of that issue. After I turn the water off to the toilet the issue was resolved for the rest of our stay. And the other problem we had was that their checkout time is at 10 AM instead of 11 AM. They offer a late checkout for what I find to be a unreasonably high fee. Overall the host was very helpful and quick to respond to messages. But the issues mentioned above unfortunately left us without a excellent experience. We did really enjoy the cabin and would come back and I would recommend it. Hopefully they are fixing the issues before the next people who stay there arrive. And I hope they consider an 11 o'clock check out time rather than the early 10 AM. It is a bit unusually early and it makes me feel like they do it on purpose so they can upsell a late checkout fee.

Beautiful little place. We had originally booked another place nearby managed by the same host, and when there was an unexpected issue with one of the amenities, they offered to move us here. Hosts were extremely responsive and lovely to work with. The chalet was great.

Enjoyed the hot tub.

The cabin was cozy and just right for my work stay. It was nice to relax in the jacuzzi.

I see what the owners were trying to do with this property but it isn’t quiet there. When you first walk in you’re met with smoker smells throughout the house, along with wood stove pellet bags laying out on the floor that we about tripped over bringing our luggage in. Throughout the house there are simple things that are overlooked and concerning. No outlet covers on multiple outlets, light bulb sockets with no bulbs, no drain plug for my child to take a bath, no butter knives only sharp steak knives, holes in drywall, broken doors, large gap at the bottom of the front door, slider door does not lock, dead insects filling glass cover for the ceiling fan, dirty washer machine, no toilet paper roll holder, no curtains for upstairs bedroom with direct line of sight to the road and other houses, hair caked on shower walls, dirty walls, and couldn’t lock the deadbolt when leaving the house. I wasn’t expecting to need A/C in March weather, but when we got to the property every bedroom had A/C window units in them. These units were installed with wood, screws, and what seemed like plexiglass. It makes it look disheveled. A/C window units are not included in the staging pictures for this property listing. On the exterior of the property there are piles of nail filled lumber next to the hot tub, a large unburied PVC piping in the front yard, broken window screens, and a broken deck gate. If they finish fixing it, it would be a wonderful property.

I stayed at the house this past weekend and while the structure was as described and the hot tub was lovely, there was no heat outside of the bedrooms. When I asked the host about this, he suggested I go to Food Lion and buy “pellets” for the heater. Moreover, the second floor was infested with some sort of allergen - mold? Cat hair? Other?? - and none of us could be up there for more than a half hour without sneezing and scratching our eyes like crazy. I would NOT recommend this place. Ridiculous.