Vista Cay Resort · Balcony, Pools & Arcade Access

The property was centrally located and closed to Universal studios Disney world parks and SeaWorld. There was easy access to the freeways and the amenities were fantastic.

FILTHY. Second bunks are in a closet inside a bedroom. Dated and damaged throughout. Thought we’d tough it out but then found mold covering the cabinets under leaking kitchen sink on day 3. Asked for a new room and was met with “why didn’t you complain sooner?” and “you can leave now if you want”. I wish we could have left but it was my kids birthday trip to a theme park and then Thanksgiving so we were stuck with no time to find a new place and move. 0/5 DO NOT STAY HERE or with this host! I’m sure they’ll reply with how my stay was terrible because of something I did or didn’t do. My mistake was booking this condo.

Very spacious place to stay! Highly recommend

Bugs in the kitchen. Sink in the bathroom would not drain. When I messaged about the bugs, almost a day later they asked if we had bug spray. When I messaged about the sink not draining, I received no response to that. Beds were not the comfiest and you fell into the couch when you sat on it The area and resort of Vista Cay is fantastic and has everything you will need. I will just make sure to book with a different management company next time. Another part of our group booked with a different company and their room was amazing.

It’s hard finding a place for a big group so when we found this spot, we were so excited. It became a running joke in our group when we discovered one of the bunk beds in the walk in closet of one of the king beds. But it is also where old decorations and other things are stored so it’s a storage closet with bunk beds. One (half) roll of toilet paper for each bathroom, when your place is supposed to sleep as many as 7-8 is a little stingy, especially with how much it’s rented for. My friend stepped on nails coming up out of the carpet. None of the beds had blankets on them but when we finally found them tucked away they all smelled like mold and we had to wash them. There were cobwebs in the primary bedroom, like it hadn’t been cleaned. And the beds themselves were terrible. I literally sank into the middle of mine while my other friends bed was so hard she ended up on the couch. Bare necessities are provided in the kitchen, including just one trash bag for the whole visit. It’s crazy that in todays travel world, there is no care given to amenities. Next time we’ll pick an actual hotel. The resort itself is nice but this particular rental was subpar.

Nice, clean, comfortable unit. Great location

Overall the property wasn’t terrible. I believe every unit may be different but honestly, our unit was pretty outdated as far as furniture is concerned. Also, the televisions are extremely small, the carpet could use cleaning, and there are quite a few rules. The AC couldn’t drop below 72° and the access cards that they stress that you not misplace were never in the unit to begin with. Overall it wasn’t terrible but the until could use quite a few upgrades.

Check in was not smooth at all, some our fault, some the owners fault (according to VRBO help desk) condo was nice but needs updated beds, shower heads and someone needs to clean the vents, extremely dirty and gross. Only 2 rolls of TP for 5 ppl is unreasonable. Appearance is condo overall is nice, however pool Bar is subpar at best.

We stayed here for 3 weeks and it is a great location for everything you want and need all within close driving. The clubhouse is right next door and the pool area is a great spot to relax with family. My only negative is the unit definitely needs some updating. The living room needs new furniture. The couch and one chair is not enough space for a family of 6 and it was very dirty looking. The lightbulbs were not working in a few of the rooms. With some TLC it would definitely be a 5 star unit Angel the host was great and very responsive for any questions or issues

This condo wasn't terrible, but for the money you can get so much better. Communications were answered promptly before and during our stay for the most part. I did see when booking that a security deposit would be required , but I did not read the fine print ( my bad ) I have stayed in many VRBO properties in the US and Europe and have never had a deposit applied for the property 7 days before my arrival and then told I would get it back 5-10 days after the cleaning team deemed that I left the property in good form . Also no option to pay the security deposit with cash on arrival as I have done before , and then they charge me 3.75 % for the credit card fees on the deposit ! Again that was in the fine print that I didnt' read close enough but it really is excessive. The condo was surface cleaned, but this place really does need a deep clean. The corner or every room was dust filled and gross. The baseboards are filthy . The furniture is worn and a bit dated. Many things in the condo were broken or not working. Some things I did address the first day and the owners sent maintenance the next day and arrived at our door before 8 AM and we were still sleeping. One of the items that needed fixing was a bedroom door handle that when closed could not open from the inside.. I asked maintenance fellow if he was able to come back in about an hour or so and he agreed, but never did return. The dishwasher and Living room TV did not work . The Mattresses in 2 of the bedrooms were quite comfortable. but the bedding and pillow are very worn and need replacing. comforter in one of the bedrooms had large rip and the filling hanging out. The batteries in the bedroom remote were corroded, the hallway light fixture did not work. The door going out to balcony was missing blinds. This part was in no way the fault of the owner, but Vista Cay property and security. On the Friday night from about 11 PM till about 2AM there was a massive party on property. My daughter sat on the balcony watching for quite some time and estimated 200 young people in the parking lot ! They were loud were gathered around cars in the lot . A few were driving their vehicles recklessly around the parking lot . Many people were chatting about this the next day and were quite disgusted that vista cay security let this go on so long. no police were called ?? Before leaving I did address some of the broken items again , hoping the next people wouldn't have to deal.

Nice place. Couple of things, all air vents covered in mold, few spots bedding headboard in master. Had 6 people 6 days 5 nights only 1 roll TP in each bath, 1 roll paper towels. Check in would have been very simple if hadn't told us to go to club house and just said go straight to room.